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puulima

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  1. I'm going to go ahead and to the uninstall - new installs later today likely. I'll use the 2 unique activation codes...and see what happens. I'm thinking somehow they got bundled together when I added Scanner - but guessing the code is NOT the same for both. Thanks for the feedback on what/how to do the uninstall.
  2. Any feedback on my last questions re: license number?
  3. ok, found the "manage license" areas in the WHS 2011 Dashboard - but both are the exact same license code? Does that make sense? I see the Deactivate buttons in each - but it notes "it must be deactivated before using on a new PC - but I'm planning to install the latest (including the 1.x to 2.x upgrade for DP) on the same WHS 2011 PC - so I read somewhere that the new installations should "see" the existing licenses? Or maybe I misread. If I have to re-enter, doesn't look like there's a way to copy/save to a text file...not a huge deal - but more concerned as the license code is the same for both? UPDATE: I dug up the original emails for the purchase of DrivePool & Scanner - the License/Activation codes are indeed different. DrivePool was in 2014, Scanner in 2017 - it's the license/activation code for the SCANNER that shows up for BOTH the Scanner & DrivePool when I make my way into the "Manage License" areas in the WHS 2011 Dashboard. I can click the deactivate button for each, but assuming I should go back to the ORIGINAL license code for Drivepool when I reinstall? Weird...
  4. I also have the DrivePool Plug-in: Disk Space Equalizer (version 1.04) - assuming I should uninstall that also? Should that be uninstalled first or does it matter? And just realized it looks like I can unistall both DrivePool, the space equalizer & Scanner - all from within the WHS 2011 Dashboard (remove the add-ins) OR from the standard Windows programs/features - does it matter where I do the uninstall? And I'm searching for this so might find it before you respond - but where/how to do I locate my license numbers? Since I'm uninstalling the old ones, sounds like I'll need to re-enter the licenses once the new versions are installed. I'm assuming I may have them in an archived email somewhere...or can I submit a formal request to have them resent to me? Huge thanks!
  5. Ok. So no issues uninstalling the existing for each, then installing the new versions sounds like? So do both the new versions have "stand alone" programs to run for managing/viewing vs. the current integrated Dashboard tabs? Anything else I need to know before doing these "upgrades"? Thanks much.
  6. My scanner is 2.5.3062 and in the Addons tab of WHS 2011 it notes "Update Available". So do I just download and install the latest? Also - in the Addons tab - it notes DrivePool has an update. I'm still on 1.2.7226 and have been operating on the "if it ain't broke, don't fix it" theme. Should I be updating it? If so, should I be sticking with version 1? Would like to read up/understand what the pros/cons are of updating to version 2 - and is that even possible licensing wise? Much thanks
  7. Update: The scan finished late Monday (Scanner activity gone from Resource monitor).. Dashboard still locked up - so killed it and restarted it. Scanner tab shows all scanned, all good. But then BSOD shortly after. Fluke? After I rebooted the server - hasn't been any issues since. So I'll watch to see if/when it scans again "automatically". I'll have to checkout the settings to see when it should scan again though...don't recall. Hopefully this isn't a recurring thing?
  8. I was replying from my iphone - but couldn't log into my account - so had to create a new one. Replied several hours ago - but just found out that since I didn't validate the other email address, it didn't post my reply - until now #$%#@ Update: The Resource monitor now shows the 2 Scanner.service.exe items actively scanning 2 different disks than yesterday - but the Dashboard is still stuck where it's been since Friday night. Note: I'm logging into the desktop on the server directly - and all else is working fine - IE: WHS is not locked up. I was able to watch a few movies last night w/o any issues as well - so I'm going to let it run. I'm wondering if I kill the Dashboard in task manager - and start that program again, if it will then show the status updated in the Scanner tab? Can't do screenshots of the settings since the Dashboard is not responding though...tempted to kill it...but don't want to kill the scanning. BUT: to the right of the "start check" and "stop check" buttons - the button is: "Start / stop automatically"
  9. Same thing mine is doing. To clarify - you mean the DASHBOARD GUI is frozen right? Mine finally finished the 2 x 4TB drives it was scanning. The Resource monitor now shows the 2 Scanner.service.exe items actively scanning 2 different disks - but the Dashboard is still stuck where it's been since Friday night. Note: I'm logging into the desktop on the server directly - and all else is working fine - IE: WHS is not locked up. I was able to watch a few movies last night w/o any issues as well - so I'm going to let it run. I'm wondering if I kill the Dashboard in task manager - and start that program again, if it will then show the status updated in the Scanner tab?
  10. I guess I've been busy... I am using the "free" time I have during the Covid-19 stay-at-home isolation to do some cleanup and replace (upgrade) some drives on my WHS 2011 server. So in checking the scanner tab in the dashboard all disks are reported as having no issues. But when I click on individual drives, the messages below say: - surface was checked/defect free as of 1/17/2017 for most disks - but some date back to November or December of 2016 - all of the known file systems checked/healthy - on disk SMART not predicting any failures (well for the 4 drives in the server BOX, the 4 drives in the external box (RocketRaid 642L SATA COntroller) don't report anything for SMART or temperature. I seem to recall reading that was normal? So I started scanning about 20 minutes ago. My 250GB boot drive is roughly half done and a 4TB in the external box is 3% done. I just read another message that said a 4 TB drive will take 16 hours? Yikes. But - why hasn't the Scanner done anything since Dec 2016/Jan 2017? I checked my settings and don't see anything that would stop auto scanning. The server runs 24/7 - doesn't sleep (something I need to look into). So is something not working properly or do I need to change some settings somewhere? Let me know if you need any specifics on settings or if there are log files somewhere that might help figure this out. Stay Safe & thanks UPDATE: Just checked back and the boot drive completed - no issues. The 4TB is now at 5% done - but the dashboard screen seems to be frozen? Doesn't say "Not Responding" at the top - but the % are not changing and the "Performance" graph isn't changing. PC isn't locked up - so going to let it sit. Is this normal behaviour? Should I be stopping any services or doing anything to the server so this will run unimpeded/faster?
  11. So I added in the Drive Space Equalization balancer and now all drives have the same free space...so working nicely now. Odd thing though: I can't get to 100% for balancing...it was @ 99.9% and then after re-balancing as well as trying the "Check Duplication Consistency" - now I'm at 99.8% There are no warnings or other messages - just a hyperlink to re-balance. I read on some post that somebody reset the balances back to the default and that got him back to 100%, but not sure what that does? I don't want the drives to en up being re-balanced back the way they were (all free space on a single drive) or anything approaching that. Should I be concerned about 99.8% or 99.9% if there's no warnings?
  12. I recently swapped out my external drive enclosure and added an RR 642L card to my HP N40L. Previously I had the external enclosure connected to the on-board eSATA port (with the hacked HP BIOS to allow port multiplier capability). I see that in SCANNER I don't get temperature, age or SMART info any longer. Not sure I follow the above discussion on the setting that was changed to allow Scanner to see all that info - where can I learn more about that - and are there any issues in making that setting change? I can see the 4 drives fine - just not the detailed info I saw on the on-board eSATA port.
  13. Thanks - I was actually only asking about adding the additional "balancer" you recommended - but I went ahead and setup full RDP access to my server via some manual port forwarding rules - so I can get in and do whatever I need now...very handy. Is there any real risk/concerns to upgrading to 2.0? Sounds like it's a pretty graceful transition...
  14. I downloaded that one locally, uploaded it to the server back home...now need to figure out how to install it remotely? Also - looks like I can update my older 1.x version of DP to the latest 1.x just by clicking the update the add-in link form the Add-Ins tab? Assuming I can do that at any time...or should I wait for the current balancing activity to complete? Assuming I should re-boot the server after updating?
  15. See above post for issue - the screenshot below is what is setup for the Balancers/order. Not sure what to modify to "gain back" the unusable space? Is that possible?
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