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    • Christopher (Drashna)

      Login issues   11/07/17

      If you have issues with logging in, make sure you use your display name and not the "username" or email.  Or head here for more info.   http://community.covecube.com/index.php?/topic/3252-login-issues/  
    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 
PJK3

Intel C600+/C220+ series chipset SATA AHCI Controller (Intel 100 Series / C230)

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Get constant cycling SMART errors - drive is failing and/or drive is suspect in WMI mode.  When WMI is turned off, my other controller (StarTech PEXESAT322I ASMedia ASM1061) does not register any SMART data.  Would optimally like to have both functioning properly w/o having to toggle Unsafe Direct I/O on.

 

ASRock C236 WSI w/ i3 6100T Skylake

 

WHS 2011 64 bit

 

Driver: RSTe 4.3.0.1198

 

IO test  1.0.5171.26796

 

With Unsafe Direct I/O unchecked

 

StableBit Scanner - WMI

  • SMART Status: Yes
  • SMART Attributes: Yes
  • SMART Error Log: No
  • Power Mode: No
  • SMART Thresholds: Yes

StableBit Scanner - Direct I/O

  • Identify: Yes
  • SDD: Yes
  • SMART Status: Yes
  • SMART Attributes: Yes
  • SMART Error Log: Yes
  • Power Mode: No
  • SMART Thresholds: Yes
  • Methods: AtaPassThrough,Smartloctl

With Unsafe Direct I/O checked

 

StableBit Scanner - WMI

  • SMART Status: Yes
  • SMART Attributes: Yes
  • SMART Error Log: No
  • Power Mode: No
  • SMART Thresholds: Yes

StableBit Scanner - Direct I/O

  • Identify: Yes
  • SDD: Yes
  • SMART Status: Yes
  • SMART Attributes: Yes
  • SMART Error Log: Yes
  • Power Mode: Yes
  • SMART Thresholds: Yes
  • Methods: ScsiMiniportClassDriver,Smartloctl,AtaPassThrough,ScsiPassthrough,ScsiPassthrough48, ScsiMiniportPortDriver

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Hrm.  Maybe?

 

So, I posted that on Saturday, tried Unsafe IO overnight (about 12 hours - it crashed a couple times), toggled WMI back on, and then re-installed drivers (RSTe) to make sure I had the latest version for my board. (I did.)

 

I didn't have much time to fiddle with it Sunday, Monday, or today - but watching for the last 3 hours in RDC, it hasn't flagged a SMART error once.  So I dug back through the RunTask-Alert-Evaluations.log, and it appears to not have triggered an error since the driver re-install.  I was previously getting drive failure SMART errors every 30-60 minutes.

 

So.... possibly a driver issue, now fixed?   That'd be good news.  I'll re-post an update when / if I get more errors or in a few days.

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I think it's safe to say this is resolved.  It has been over a week and no further SMART errors of any type.  Previously I was getting a a couple dozen or more daily.

 

Thanks for the help.  It would appear the RST driver re-install was likely the fix.

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Christopher,

 

I'm sad to say this issue appears to have come back / never really was fixed.

 

Since my last post, I noticed maybe once a week an SMART item appearing in the logs, but since a Windows update / reboot last night, I've seen about 10 errors in 12 hours.   After another reboot, the problem doesn't seem quite as enthusiastic, but does still seem to occur.   I've got email notifications off, so it's not spamming me to death, but it also forces me to keep email notifications off. ;-)

 

Hopefully this additional data helps identify / isolate the problem.

 

Regards,

 

Philip

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Understood.

 

Frankly, I'm interested in improvements to CloudDrive over this issue as well.   Just didn't want it to get completely dismissed.

 

Thanks for the follow up.

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