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Blank UI - Drivepool


Neg99
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Hi All,

I’ve had this issue intermittently where the Drivepool UI is blank. When you hover over where the drives are listed the info pops up as expected but otherwise you can’t perform any actions. 

Any ideas on what I can do? Screenshot attached.

930FF589-63D8-40E8-BA3F-42AADD25B772.jpeg

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I have not had your problem. However, when I do have any problems with the DrivePool UI on my server, I usually just restart the server and the problem(s) seem to go away. If that does not work, I might suggest uninstalling/reinstalling DrivePool with the latest updates. Failing that, I would suggest contacting support and open a ticket.

Like many issues, you might not know if this a Windows OS issue or something to do with the DrivePool UI itself. FWIW, I have experienced unexpected results on my programs after Windows completes an update. But usually a reboot solves these temporary issues. Hope you get your problem fixed.

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1 hour ago, gtaus said:

I have not had your problem. However, when I do have any problems with the DrivePool UI on my server, I usually just restart the server and the problem(s) seem to go away. If that does not work, I might suggest uninstalling/reinstalling DrivePool with the latest updates. Failing that, I would suggest contacting support and open a ticket.

Like many issues, you might not know if this a Windows OS issue or something to do with the DrivePool UI itself. FWIW, I have experienced unexpected results on my programs after Windows completes an update. But usually a reboot solves these temporary issues. Hope you get your problem fixed.

Thanks gtaus, have tried all those remedies and no luck so far. 

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