darkeuh Posted January 14, 2014 Posted January 14, 2014 Hello everyone I have a problem with the license drivepool. Whenever I restart my pc, drivepool asks me to deactivate my license, then I have re-enabled to access the control panel. It's doing this to me since yesterday. I am running windows 7 64bit with 8 hdd thank you for your help (sorry for my english, I'm french) Quote
0 Christopher (Drashna) Posted January 14, 2014 Posted January 14, 2014 darkeuh, That is not typical behavior, but unfortunately this does happen every once in a great while. Could you upload the error reports? http://wiki.covecube.com/StableBit_DrivePool_2.x_Error_Reports As well, as get a memory dump of the "DrivePool.Service.exe" process? http://wiki.covecube.com/StableBit_DrivePool_Dashboard_Freeze Once you've done those, reset the Settings for DrivePool: http://wiki.covecube.com/StableBit_DrivePool_Q2299585B After doing this, you should have to activate again. But this should be the last time that you have to do this. Regards Quote
0 darkeuh Posted January 14, 2014 Author Posted January 14, 2014 thank you for your help. But I do not have dashboard.exe process This would not be explorer.exe french? thank you Quote
0 Christopher (Drashna) Posted January 14, 2014 Posted January 14, 2014 Darkeuh, I know you don't have a "dashboard.exe" process, but you should definitely have a "DrivePool.Service.exe" process. The process for getting the dump is identical here, which is why I linked that article. It was originally for getting dumps of the WHS2011 dashboard, but as the process for any other .... well, process is the same, it's easier to reuse the same article. So basically, use that method to get create a dump of the "DrivePool.Service.exe" process, instead of the "Dashboard.exe" process. Quote
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