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SMART data not showing. Hard Disk Sentinel displays data without issue


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Hey there, I've searched  previous topics about this issue and have tried following the solutions in those but I'm still not able to have any SMART data display for my drives in a Terramaster D5-300C enclosure.

I'm on version of Scanner running on WIndows 10. I have been using Hard Disk Sentinel and that software has been detecting SMART data for quite some time and I'm no sure as to what else the issues could be. Appreciate any additional guidance to get this fixed.



Here's my advanced settings I have enabled in my attempt to get this working following past solutions in the forums.




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