Search the Community

I love the Stablebit Cloud, for remote access to Pool and Scanner info, as well as seeing how many products I have for each activation ID etc. However, could you add the ability to deactivate a specific installation too? I've been running a few VM testing scenarios with new hardware, and I thought I was done testing... but I managed to forget to deactivate Drivepool (again!), though I did remember Scanner. Now the only way to fix this is with a support request. While that is "ok", surely it makes sense to be able to deactivate an installation from the cloud interface for cases where failed hardware makes it impossible on the actual machine, or if you're just forgetful like me? ;-( There is an ominous "Delete License" button in red, but there is no solid information about what it will actually do - is it actually what I need (deactivate all installs on that key), or will it really delete it and the key can never be used again? @Christopher (Drashna) tagged in case the delete is deactivate and I don't need another support request... ;-)

Hey all- After system reboot app has lost license info. Will not accept current license. Anyone else seeing this? License key does seem to be acknowledged by the Stablebit Cloud but not in the app. Thanks, Heywood

Hi, I was trying to detach a Google Drive, but it didn't want to do it. I decided to uninstall the software and install it again, but when I reinstalled it (on the same machine), the registration number didn't work. I realized that I had to deactivate it first, but I only read about this after I uninstalled it. Can you renew my registration key, please?

Hi, I was trying to detach a Google Drive, but it didn't want to do it. I decided to uninstall the software and install it again, but when I reinstalled it (on the same machine), the registration number didn't work. I realized that I had to deactivate it first, but I only read about this after I uninstalled it. Can you renew my registration key, please?