Westy

Posted ticket, Contact Request 1392935 Thanks for your help; is appreciated.

Hi again, Thanks for getting back to me. Sounds like my filesystem filters are fine then, so that's good. I enabled filesystem logging after I got it back up and running so hopefully will be covered if it happens again. I'll grab the event viewer logs for you and attach to a ticket. Cheers, Westy

Hi, Thanks for responding. It's been fine since that first night, and have managed to copy the 800Gb to it (by pushing from the server using robocopy). None of the drives should have gone missing, given that it's a desktop machine with fixed disks. For AV I just use Windows Security Essentials. No backup or other disk tools installed that I'm aware of (and machine is a fairly recent build). I seem to have more filesystem filters that what that article expects? Filter Name Num Instances Altitude Frame ------------------------------ ------------- ------------ ----- WdFilter 12 328010 0 luafv 1 135000 0 npsvctrig 1 46000 0 FileInfo 12 45000 0 Wof 0 40700 0 Do I need that beta, or should I find out what the filesystem filters are first? Cheers, Westy

Have now enabled logging, although can't find a log file... guess will see if it happens again.

Hi, So, I installed DrivePool yesterday on my MediaPortal box (Windows 8.1 Pro) so I could move from using a single 1Tb drive to using a collection of old drives from my DroboPro (a few 750Gb). All seemed good, I created my pool with 3 empty drives and copied everything from the single drive on to it (since when I tried to start with the existing drive it didn't show any of the files...). Despite starting with the existing drive not working as you said I thought probably just a glitch, so proceed to wipe the old drive and add it to the pool. Everything seemed fine. Excellent. Now, I have an archive of old recorded TV on my DroboPro, which is attached to a Windows Server 2012 box. This is around 800Gb of data. So, around midnight last night I kicked off a robocopy, initiated from my server, to copy the content onto the drive pool, and left it chugging away overnight. This morning I've logged onto the box and see that the share has disappeared (so robycopy is retrying), so I log onto the DrivePool host and see that the drive pool has gone (effectively). The drive is in explorer but has no size. I've tried restarting the drivepool service, but it's hanging when trying to stop. Tried killing the process, but nothing. Tried rebooting the box... nope, no dice, it won't restart. I am at work, remoted in using TeamViewer, so cannot physically power off the box... until I can get it sorted the house is without TV. I suppose my first question is, why can't I kill it? My second question is why has the pool just died? I need this to be up 24/7. If there is a problem then I'd have hoped for a mail from it (I set up mail notifications). Is this the wrong software for me? Is it not robust yet? Cheers, Westy Edit: Ah, it rebooted eventually. My question remains though, why did it disappear?