Piotr

Thank you, that inspires us to do our best.

This has renewed my faith in product support!
 
I disabled the ordered plugin, restarted the server and installed the new version of the plugin. I was able to add the drive and it's working perfectly!
 
This is fantastic! Thank you very much for your help! 

I'm glad to hear it, and thank you for the kind words!
 
If you have any other issues or any questions, don't hesitate to ask.

This has renewed my faith in product support!
 
I disabled the ordered plugin, restarted the server and installed the new version of the plugin. I was able to add the drive and it's working perfectly!
 
This is fantastic! Thank you very much for your help! 

Piotr,
 
Thanks for adding the files.
Alex should get to the file soon, and will let you know.
 
 
Worst case here, if you want to do reset DrivePool's settings:
http://wiki.covecube.com/StableBit_DrivePool_Q2299585B
Or do a clean install of DrivePool:
http://wiki.covecube.com/StableBit_DrivePool_Q3017479
 
These may help resolve the issue as well.

Sorry for the delay in reply. I've been out of town this weekend (well, just got back in last night)
 
As for your issue, that's very unusual, and definitely shouldn't be happening.
Thank you for the service dump. I've flagged it for Alex and he'll take a look at it.
 
In the meanwhile, could you get the error reports from the system as well?
http://wiki.covecube.com/StableBit_DrivePool_2.x_Error_Reports
 
As well as get the logs from "C:\ProgramData\Microsoft\Windows Server\Logs". Specifically the "Dashboard" logs?
 
 
Additionally, have you tried the latest internal beta build? It may work better.
http://dl.covecube.com/DrivePoolWindows/beta/download/
 
IAR/bug: https://stablebit.com/Admin/IssueAnalysis/2159
(will be empty til Alex updates it.

Piotr,

I've examined your service dump and I believe that your crash is being caused by the Ordered File Placement plug-in v 1.0.0.1. It seems to be stuck in a perpetual calculating loop. If you update that to the latest (v 1.0.3.4), I think that your issue will be resolved. But reboot your system prior to upgrading to get it "unstuck".

Download it here: http://stablebit.com/DrivePool/Plugins

In fact, I just looked at the change logs for that plug-in and I can see that Issue #76 was fixed in that version and it was specifically causing perpetual ratio calculation.

In addition, I've made 2 changes to the StableBit DrivePool code:
Balance ratio calculation should not run using IDLE thread priority by default. No balancers should ever be "trusted" to calculate the balance ratio quickly. There should be an enforced timeout for that calculation and if it expires a balancer should be aborted. If the updated balancer doesn't resolve your issue then you can download the latest internal BETA with those fixes from here:
http://wiki.covecube.com/Downloads

If you still continue to have the problem, you can request a remote support session here:
http://stablebit.com/Contact
 
Regards,
IAR: https://stablebit.com/Admin/IssueAnalysis/2159