core

I suspected the enclosure had something to do with this. But since StableBit shows me unique serial numbers for the different drives when in that same dock, why are they treated as the same drive when StableBit itself is telling me the serial number is different? I saw someone else had this same issue several months back and he asked what exact information StableBit scanner uses to determine which drive is which. That thread got no replies and I'm somewhat interested. It seems that drive serial number is totally ignored? I think it should have been combined with the other information unless there was a good reason not to. Especially since you knew some controllers report some "wrong information". I'm no expert on hard drives nor what types of identifiers are available, but to me as a programmer it sounds like someone picked identifier 'xyz' expecting it to be unique but we later found out certain enclosures don't always return the expected 'xzy'. But StableBit could have easily used xyz PLUS serial. And it still can. Unless you are saying that the JMicron controllers are making up junk random serials and StableBit knows that, so StableBit was forced to use some dicey heuristics to guess that it's the same legit drive.

I recently purchased 3 identical used 8TB drives, but all have unique serial numbers. When using these in a USB dock, StableBit thinks these are all the same drive. I scanned the first one but now StableBit refuses to scan the other two because it thinks it already scanned those same drives 2 days ago. You've gotta be kidding me. Same model number = same drive as far as StableBit is concerned? This is a serious flaw. I've even tried changing volume labels and partition sizes just to throw it off, but nothing has worked.

I got it working. I killed all processes that looked like they might be related to the scanner, restarted the GUI, then had to manually start the service. Eventually everything fired right up and started working! I didn't realize this was supposed to scan all drives in parallel; that's pretty neat. I'll likely never know what the problem was, but this doesn't seem like a good way to make a good impression on new users and get sales.

I'm a brand-new user so perhaps I'm doing something wrong. I've had this running for almost 14 hours now, and the scanner automatically started with my small 233 GB SSD (which has no problems at all). It's my system drive and there's a 100MB system reserved partition. As far as I can tell, the scanner is making no progress at all, and if I'm interpreting the icons properly, it's still scanning that 100MB partition. I can see no way to manually skip only that partition. I've seen other posts mentioning progress percentage, but I don't know where they are seeing that. I'm just going by the lack of colored blocks. It seems like this scan should have been done a LONG time ago, but it's just not doing anything. Also, I've tried hitting the "Stop check" button so I can manually try starting another check, but the stop button doesn't do anything. I don't see any way to shut down the whole application and I'm not sure I want to start killing processes at this point. Not interested in rebooting this machine.