techguy1 Posted January 10, 2024 Posted January 10, 2024 Hi, I have browsed various threads regarding SMART data not being reported and tried various fixes to no avail. I'm hoping someone from StableBit might be able to help out. System: Windows 11 Pro Problem: Samsung T7 Shield Portable SSD connected via USB-C to a Minisforum NPB5. StableBit Scanner says "The on-disk S.M.A.R.T. check is not accessible" I have tried the stable version of StableBit Scanner v2.6.4.3981 and also I am currently running the beta of StableBit Scanner v2.6.5.3998 I tried the NoWMI and Unsafe DirectIO options & exit StableBit Scanner & stop/start the StableBit Scanner service in Services then relaunch StableBit Scanner to retest. I notice in StableBit Scanner that the Samsung T7 shows up as "Samsung PSSD T7 Shield SCSI Disk Device" I wonder if somehow it is being misidentified as a SCSI drive? CrystalDiskInfo displays the S.M.A.R.T. data for the Samsung T7 Shield perfectly fine. I see this in the Scanner.Service logs: Scanner.Service.exe Warning 0 [SmartDiskInfo] WMI SMART Not Supported. 2024-01-09 02:07:11Z 2831542630485 Scanner.Service.exe Warning 0 [DiskInfo] Cannot set PCIe PnP properties. SCSIAdapter not a PCIe device. 2024-01-10 17:08:57Z 415437566596 Scanner.Service.exe Information 0 [DiskInfo] Starting performance sampling... 2024-01-10 17:08:57Z 415437572195 Scanner.Service.exe Information 0 [DiskInfo] Starting SMART services... 2024-01-10 17:08:57Z 415437612865 Scanner.Service.exe Information 0 [Disks] Querying WMI for disk controllers, given PNP device id 'SCSI\DISK&VEN_NVME&PROD_WDS200T1XHE-00AF'... 2024-01-10 17:08:57Z 415438592563 Scanner.Service.exe Information 0 [Disks] Adding new disk controller 'PCI\VEN_15B7&DEV_5011&SUBSYS_501115B7&REV_01\'... 2024-01-10 17:08:57Z 415440410699 Scanner.Service.exe Information 0 [Disks] Disk added. 2024-01-10 17:08:57Z 415440498293 Scanner.Service.exe Information 0 [Disks] Enumerating mount points... 2024-01-10 17:08:57Z 415440543037 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{...}', Device#=0 2024-01-10 17:08:57Z 415440545275 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{...}', Device#=0 2024-01-10 17:08:57Z 415440546667 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{...}', Device#=1 2024-01-10 17:08:57Z 415441461419 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{...}', Device#=0 2024-01-10 17:08:57Z 415441464291 Scanner.Service.exe Information 0 [Disks] Creating disk... 2024-01-10 17:08:57Z 415441546789 Scanner.Service.exe Information 0 [DiskInfo] Opening ATA pass-through... 2024-01-10 17:08:57Z 415441549734 Scanner.Service.exe Information 0 [DiskInfo] Creating '\\.\PHYSICALDRIVE1'... 2024-01-10 17:08:57Z 415441655022 Scanner.Service.exe Information 0 [DiskInfo] Querying disk identification via. ATA... 2024-01-10 17:08:57Z 415441671719 Scanner.Service.exe Information 0 [DiskInfo] Could not query for disk identification via. ATA. 2024-01-10 17:08:57Z 415442006826 Scanner.Service.exe Information 0 [DiskInfo] Starting performance sampling... 2024-01-10 17:08:57Z 415442097042 Scanner.Service.exe Information 0 [DiskInfo] Starting SMART services... 2024-01-10 17:08:57Z 415442098970 Scanner.Service.exe Information 0 [Disks] Querying WMI for disk controllers, given PNP device id 'SCSI\DISK&VEN_SAMSUNG&PROD_PSSD_T7_SHIELD\7&14F81213&0&000000'... 2024-01-10 17:08:57Z 415442112590 Scanner.Service.exe Warning 0 [DiskInfo] Cannot set PCIe PnP properties. SCSIAdapter not a PCIe device. 2024-01-10 17:08:57Z 415437566596 Scanner.Service.exe Information 0 [DiskInfo] Starting performance sampling... 2024-01-10 17:08:57Z 415437572195 Scanner.Service.exe Information 0 [DiskInfo] Starting SMART services... 2024-01-10 17:08:57Z 415437612865 Scanner.Service.exe Information 0 [Disks] Querying WMI for disk controllers, given PNP device id 'SCSI\DISK&VEN_NVME&PROD_WDS200T1XHE-00AF\5&10EDB181&0&000000'... 2024-01-10 17:08:57Z 415438592563 Scanner.Service.exe Information 0 [Disks] Adding new disk controller 'PCI\VEN_15B7&DEV_5011&SUBSYS_501115B7&REV_01\4&2AE848F5&0&0030'... 2024-01-10 17:08:57Z 415440410699 Scanner.Service.exe Information 0 [Disks] Disk added. 2024-01-10 17:08:57Z 415440498293 Scanner.Service.exe Information 0 [Disks] Enumerating mount points... 2024-01-10 17:08:57Z 415440543037 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{75e671cd-2956-4fbd-b097-e1ae8fe9d676}', Device#=0 2024-01-10 17:08:57Z 415440545275 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{a2c5a1f4-b13a-4929-9741-d406564fbeb7}', Device#=0 2024-01-10 17:08:57Z 415440546667 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{2620cbdf-12df-4d27-bf8e-4db232cbd57a}', Device#=1 2024-01-10 17:08:57Z 415441461419 Scanner.Service.exe Information 0 [Disks] Mount points found for volume '\\.\Volume{564d0ab9-c8ae-4cef-b732-208fab4bfd86}', Device#=0 2024-01-10 17:08:57Z 415441464291 Here is what Logs look like with NoWMI Enabled: Scanner.Service.exe Information 0 [Disks] Creating disk... 2024-01-10 18:29:50Z 463970021564 Scanner.Service.exe Information 0 [DiskInfo] Opening ATA pass-through... 2024-01-10 18:29:50Z 463970025808 Scanner.Service.exe Information 0 [DiskInfo] Creating '\\.\PHYSICALDRIVE1'... 2024-01-10 18:29:50Z 463970169924 Scanner.Service.exe Information 0 [DiskInfo] Querying disk identification via. ATA... 2024-01-10 18:29:50Z 463970183623 Scanner.Service.exe Information 0 [DiskInfo] Could not query for disk identification via. ATA. 2024-01-10 18:29:50Z 463970377864 Scanner.Service.exe Information 0 [DiskInfo] Starting performance sampling... 2024-01-10 18:29:50Z 463970452110 Scanner.Service.exe Information 0 [DiskInfo] Starting SMART services... 2024-01-10 18:29:50Z 463970453967 Scanner.Service.exe Information 0 [Disks] Querying WMI for disk controllers, given PNP device id 'SCSI\DISK&VEN_SAMSUNG&PROD_PSSD_T7_SHIELD\'... 2024-01-10 18:29:50Z 463970472823 Scanner.Service.exe Information 0 [Disks] Adding new disk controller 'USB\VID_04E8&PID_61FB\MSFT30S6SFNJ0W308428M'... 2024-01-10 18:29:50Z 463972007863 Scanner.Service.exe Information 0 [Disks] Disk added. 2024-01-10 18:29:50Z 463972073460 Scanner.Service.exe Information 0 [Disks] All disks enumerated 2024-01-10 18:29:50Z 463972128265 Quote
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