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Sorry if this post isn't in the correct location. I puchased the DrivePool and Scanner combo some time ago, but only now found the time to install the Scanner. The version I installed was the latest Beta. After installation the Scanner gui appeared, but never could start and connect to the service. Taking the advice on the gui, I rebooted the system. The reboot seemed to work as expected. I was able to login after the boot, but the OS only seemed to start only a small subset of services and apps before hanging. I was forced to power off the computer by the 'big' switch. After finding the same behavior after restarting the system, the only way to recover control was to boot into Safe Mode and disable the Scanner's service. Unfortunately during all this, my Raid 5 array ended up being flagged as 'dirty' and it only now finished rebuilding the array after 26 hours. I downloaded the Direct I/O test utility and was able to query all the recognized drives successfully without incident. As you can imagine, I am hesitant to try this again, but I would really like to add the Scanner to my server and get the benefits it offers. I have read about modifying the registry and forcing a crash dump. Is there no other way to proceed? This server has a number of attached drives via different connection types and it minds the store over approximately 20TB of data. Many thanks and any and all information, suggestions, etc.