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Showing results for tags 'drive locations'.
Last night, I decided to upgrade from Scanner 22.214.171.12462 (wssx) to Scanner 126.96.36.19916 (exe). At first, the install failed and told me I needed to UN-install the prior version before I could proceed with the upgrade to 188.8.131.5216 (exe). So I did this from the Dashboard (Remove Add-in). Afterward, it did not ask me to reboot, so I didn't, thinking my current configs would more likely be preserved than if I did. The RE-Reinstall went OK with no errors and it reported the install as "Successful". After running the new version for the first time, I immediately noticed that ALL (100%) of my Disk Settings were GONE - the Custom Names and Locations, which I had painstakingly created so I could tell my disks apart from one another. This is important, since (1) I have 27 Disks, (2) most of my disks are WD Reds and (3) my old Supermicro PCI-X controllers are not reporting the correct serial numbers using the Sonnet driver I must use with them to allow disks greater than 2TB. I have always relied on Scanner to be able to locate the correct Disk that might need to be removed! I would seriously like to NOT have to go through that whole process again, SO ... is there any way to recover this information BACK into Scanner? PLUS, I am concerned that this is now going to happen every time I upgrade to a newer version. Is it? Thanks in advance for any help you might be able to provide. Really appreciate it! Gary