Chrissp26

I've been through the logs and the exception is generated as a warning and reads as: DrivePool.Service.exe Warning 0 [CoveFsPool] pool part 1: '\Device\HarddiskVolume2\PoolPart.10a5cdb1-0797-46ef-90af-6530da1b9f30\' 2016-01-14 09:30:25Z 1.84665E+11 DrivePool.Service.exe Warning 0 [CoveFsPool] Incomplete file found: '\' (ExpectedNumberOfCopies=2, Found=1) 2016-01-14 09:30:25Z 1.84665E+11 Duplication is enabled on that pool. Is there a way to identify the incomplete file?

I have uploaded the log via the URL you provided and referenced this post in the description. Thanks for your help. Chris

Sorry for the delay in getting back to you. It happens when I RDP onto the server as well with the remote desktop application. I hadn't realised as I usually use TeamViewer. I shall look at uploading a log for you.

I've had a look back through the logs and in the system section I get a build up of the following warnings (from first to last) which leads to an error after logging in with teamviewer: Audit Success: Special privileges assigned to new logon. (This was logged in the security log and was my logon with teamviewer). WARNING: A pointer device did not report a valid unit of angular measurement. WARNING: A pointer device reported a bad angular physical range. WARNING: A pointer device reported a bad angular logical range. WARNING: A pointer device did not report a valid unit of angular measurement. WARNING: A pointer device reported a bad angular physical range. WARNING: A pointer device reported a bad angular physical range. WARNING: Request to physical disk 2 is timed out. WARNING: Request to physical disk 2 is timed out. WARNING: Request to physical disk 2 is timed out. WARNING: Request to physical disk 2 is timed out. WARNING: Disk 8 has been surprise removed. ERROR: The device, \Device\Harddisk8\DR8, is not ready for access yet. (This repeats 97 times over 8 seconds ) WARNING: Physical disk 2 is plugged out.

Something very odd is happening to one of my pools. I have two pools one for movies, music and books etc and the other for photos and videos. The photos and videos pool is duplicated and consists of two 3TB drives of the same make/model etc. Everything is fine, unless I remotely connect to the server using TeamViewer or RDP at which point one of the drives (F:/) disappears from the photos and videos pool. The only way I can bring the drive back online is by shutting the server down and turning it back on again (a restart doesn't work). This happens when I remote onto the server with TeamViewer or the windows RDP client app and it usually happens the instant the connection is established as I get an email alert notifying me of the missing drive. My server is a custom build running Windows 8.1. Any ideas? Many thanks Chris