[License]

Hello, I lost my license email for Stablebit and Scan programs.

 

How do I get these sent to me again?

[Scanner claims an update is available, but cant update]

So in my notification area, I see where an update is available, but clicking on the update icon does nothing.

 

I rebooted and tried again with the same result. Is there a different method to update scanner?

[Licensing info]

So what should I do in this situation?

[Licensing info]

18 minutes ago, Christopher (Drashna) said:

Specifically, you want to use https://stablebit.com/Contact 

Thank you sir. I did get the emails reflecting the license info.

 

I was originally on a 30 day trial. So when I to activate the license key, it says license not found on this machine. I have activated before. The only change was I went from Win 7 to Win 10 probably 3 months ago. I was not using Stablebit software at the time of the change. Is that possibly what is now causing me activation issues?

[Licensing info]

So I bought a single license for Drivepool. It seems that I lost the information.

 

 

What is the process to get this info recovered?

[Unable to remove a drive from the pool]

I tried rebooting and had the same issue. I verified the services are running. I ended up installing the latest BETA version. It is letting me remove the drive, but it is showing all of my data in the other category. I can still get to it all, but it is a but worrisome. And my new NAS still need 2 days to finish the array build.

[Unable to remove a drive from the pool]

SO when I try to remove the one of the 4 drives, it looks like it is trying to remove it, then comes up saying error removing drive. Then if I click error details, it says, The server service is not started.

[Stablebit scanner and Storage spaces]

So I have a drivepool with 6 drives, and a storage spaces with 8 drives.

 

When I look at the scanner, it shows the storage spaces as just one large disk. Will the scanner still scan the individual drives?

 

 

[Multiple Drivepools]

So I have my main drivepool of 8 drives and a second drivepool with 4 drives. 

 

My question is this: Can I have duplication on my first drivepool and no duplication on the second drivepool?

 

I am copying a folder from the first drivepool to the second one that has duplication turned on.

 

so it looks like it is duplicating on the second drivepool as well.

[Switching drives did not go well]

About ready to rebuild windows from scratch

[Switching drives did not go well]

I used the alternative steps to resetting the settings. 

 

And when I reloaded it, it comes up with all of the drives. The drives that have the pooldrive directory on them will say cannot be added to the drivepool twice. I am at a loss. 

[Switching drives did not go well]

I did upload the logs on the page you designated. 

 

I am using the latest beta version of Stablebit. 

[Switching drives did not go well]

As another update. I downloaded and installed the latest Beta build. No change and I lost my troubleshooting options now too. 

[Switching drives did not go well]

All of these disks have the poolpart. They were all a part of the pool till I swapped boot drives. 

 

And I do not see the alternative steps for the resetting the settings. 

[Switching drives did not go well]

New update. When I look at the error details, it tells me that I cannot add this to the Pool twice. 

[Switching drives did not go well]

So I imaged my C drive to go to another drive. 

 

Well, I forgot to release the licenses. When I booted up with the new drive, the scanner program asked me to transfer the license. 

 

I did that, and all is good. It sees all drives and it is happy. 

 

But when I run the drivepool program, it wont see either drive pool. It just gives me options to make a new drivepool with the drives that were not in the drivepool originally. 

 

I looked in device manager and all drives are seen correctly. Any ideas?

[Can I use Scanner without drivepool?]

So I have my wife's machine with just one hard drive in it.

 

Can I purchase a license and just run the scanner?  I know it won't do a lot of the protection things, but will it still check the drive and let me know if it finds issues?

[Drivepool good with torrent activities?]

So I use torrent files for work files that we use for all of our branches.  I download to update, as well as send them back up for the users. So I can get lots of read\write activity.

 

Is Drivepool equiped to handle that kind of traffic?

 

[Sorry to keep bothering you. Question on duplication]

If I have 2X duplication, and I rename a file that is duplicated, will the pool duplicate the newly named file, and delete the older named file?

 

[i hope it is appropriate to list something I would like Drivepool to have]

I love the product and it works very well.

 

One thing, for me, makes it not perfect.

 

I would like to see where when I add drives to the Pool, it would then hide that drive letter.  Then if I remove it from the pool, it assigns a drive letter back again.

 

Has this been asked about before?

 

[Could you guys fix this minor issue?]

How do we get the corrected build?

[Could you guys fix this minor issue?]

I attached the issue. Read the last sentence, just above the buttons.

 

4th word from the right. :-)