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puulima

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Posts posted by puulima

  1. I'm going to go ahead and to the uninstall - new installs later today likely.  I'll use the 2 unique activation codes...and see what happens.  I'm thinking somehow they got bundled together when I added Scanner - but guessing the code is NOT the same for both.  Thanks for the feedback on what/how to do the uninstall.  

  2. On 4/29/2020 at 5:10 PM, Christopher (Drashna) said:

    Yeah, you will want to uninstall that too, and ideally first. 

    And it does matter, Uninstall them from the Dashboard, or it won't remove the entries from there. 

     

    For the Activation ID:

    • StableBit DrivePool 2.X/Stablebit CloudDrive: Open the UI on the system that the software is installed on, click on the "Gear" icon in the top, right corner and select the "manage license" option.
    • StableBit Scanner: Open the UI on the system that Scanner is installed on. Click on "Settings" and select "Scanner Settings". Open the "Licensing" tab, and click on the "Manage license" link.

    This will open a window that shows you the Activation ID, as well as a big button to "Deactivate" the license. 

     

    Any feedback on my last questions re: license number?

  3. 3 hours ago, Christopher (Drashna) said:

    Yeah, you will want to uninstall that too, and ideally first. 

    And it does matter, Uninstall them from the Dashboard, or it won't remove the entries from there. 

     

    For the Activation ID:

    • StableBit DrivePool 2.X/Stablebit CloudDrive: Open the UI on the system that the software is installed on, click on the "Gear" icon in the top, right corner and select the "manage license" option.
    • StableBit Scanner: Open the UI on the system that Scanner is installed on. Click on "Settings" and select "Scanner Settings". Open the "Licensing" tab, and click on the "Manage license" link.

    This will open a window that shows you the Activation ID, as well as a big button to "Deactivate" the license. 

     

    ok, found the "manage license" areas in the WHS 2011 Dashboard - but both are the exact same license code?  Does that make sense?  I see the Deactivate buttons in each - but it notes "it must be deactivated before using on a new PC - but I'm planning to install the latest (including the 1.x to 2.x upgrade for DP) on the same WHS 2011 PC - so I read somewhere that the new installations should "see" the existing licenses? Or maybe I misread.  If I have to re-enter, doesn't look like there's a way to copy/save to a text file...not a huge deal - but more concerned as the license code is the same for both?

     

    UPDATE: I dug up the original emails for the purchase of DrivePool & Scanner - the License/Activation codes are indeed different.  DrivePool was in 2014, Scanner in 2017 - it's the license/activation code for the SCANNER that shows up for BOTH the Scanner & DrivePool when I make my way into the "Manage License" areas in the WHS 2011 Dashboard.  I can click the deactivate button for each, but assuming I should go back to the ORIGINAL license code for Drivepool when I reinstall?  Weird...

  4. 22 hours ago, Christopher (Drashna) said:

    Both versions have a stand alone version, yeah.  And if installed on a system that has the Dashboard, will install a tab for the dashboard.  So you can access the UI in either way. 

     

    I also have the DrivePool Plug-in: Disk Space Equalizer (version 1.04) - assuming I should uninstall that also?  Should that be uninstalled first or does it matter?   And just realized it looks like I can unistall both DrivePool, the space equalizer & Scanner - all from within the WHS 2011 Dashboard (remove the add-ins) OR from the standard Windows programs/features - does it matter where I do the uninstall?

    And I'm searching for this so might find it before you respond - but where/how to do I locate my license numbers?  Since I'm uninstalling the old ones, sounds like I'll need to re-enter the licenses once the new versions are installed.  I'm assuming I may have them in an archived email somewhere...or can I submit a formal request to have them resent to me?

    Huge thanks!

  5. 12 hours ago, Christopher (Drashna) said:

    Latest release of StableBit Scanner is 2.5.6.3336.  Though, you may have to uninstall your current version and install the new one directly on the server. 

    For StableBit DrivePool, yes, we do recommend upgrading to the 2.x version, and yes, the license is valid for the new version.  However, you'd need to uninstall the 1.x version, reboot and then install the 2.x version. 

    As for pros and cons, the 1.x version hasn't been updated in a long while, since WHS2011 left mainstream support.  So, the 2.x version is much more up to date, and includes a number of newer features.
    However, the 2.x version isn't integrated as tightly into WHS2011, though it still has a dashboard tab. 

    Ok.  So no issues uninstalling the existing for each, then installing the new versions sounds like?  So do both the new versions have "stand alone" programs to run for managing/viewing vs. the current integrated Dashboard tabs?  Anything else I need to know before doing these "upgrades"?  Thanks much.

  6. On 4/24/2020 at 6:26 PM, Christopher (Drashna) said:

    Are you using 2.5.6.3336 for StableBit Scanner? 

    If not, please install this version.   If you are, could you run the StableBit Troubleshooter on the system in question?
    https://wiki.covecube.com/StableBit_Troubleshooter

    My scanner is 2.5.3062 and in the Addons tab of WHS 2011 it notes "Update Available".  So do I just download and install the latest?    Also - in the Addons tab - it notes DrivePool has an update.  I'm still on 1.2.7226 and have been operating on the "if it ain't broke, don't fix it" theme.  Should I be updating it?  If so, should I be sticking with version 1?  Would like to read up/understand what the pros/cons are of updating to version 2 - and is that even possible licensing wise?  Much thanks

  7. Update: The scan finished late Monday (Scanner activity gone from Resource monitor)..  Dashboard still locked up - so killed it and restarted it.  Scanner tab shows all scanned, all good.  But then BSOD shortly after. Fluke?  After I rebooted the server - hasn't been any issues since.   

    So I'll watch to see if/when it scans again "automatically".  I'll have to checkout the settings to see when it should scan again though...don't recall.  Hopefully this isn't a recurring thing?

  8. I was replying from my iphone - but couldn't log into my account - so had to create a new one.  Replied several hours ago - but just found out that since I didn't validate the other email address, it didn't post my reply - until now #$%#@

    Update:  The Resource monitor now shows the 2 Scanner.service.exe items actively scanning 2 different disks than yesterday - but the Dashboard is still stuck where it's been since Friday night.

    Note: I'm logging into the desktop on the server directly - and all else is working fine - IE: WHS is not locked up.  I was able to watch a few movies last night w/o any issues as well - so I'm going to let it run.  I'm wondering if I kill the Dashboard in task manager - and start that program again, if it will then show the status updated in the Scanner tab?

    Can't do screenshots of the settings since the Dashboard is not responding though...tempted to kill it...but don't want to kill the scanning.  BUT: to the right of the "start check" and "stop check" buttons - the button is: "Start / stop automatically"

  9. Same thing mine is doing.  To clarify - you mean the DASHBOARD GUI is frozen right?  Mine finally finished the 2 x 4TB drives it was scanning.  The Resource monitor now shows the 2 Scanner.service.exe items actively scanning 2 different disks - but the Dashboard is still stuck where it's been since Friday night.

    Note: I'm logging into the desktop on the server directly - and all else is working fine - IE: WHS is not locked up.  I was able to watch a few movies last night w/o any issues as well - so I'm going to let it run.  I'm wondering if I kill the Dashboard in task manager - and start that program again, if it will then show the status updated in the Scanner tab?

  10. I guess I've been busy...

    I am using the "free" time I have during the Covid-19 stay-at-home isolation to do some cleanup and replace (upgrade) some drives on my WHS 2011 server.  So in checking the scanner tab in the dashboard all disks are reported as having no issues.  But when I click on individual drives, the messages below say:

    - surface was checked/defect free as of 1/17/2017 for most disks - but some date back to November or December of 2016

    - all of the known file systems checked/healthy

    - on disk SMART not predicting any failures (well for the 4 drives in the server BOX, the 4 drives in the external box (RocketRaid 642L SATA COntroller) don't report anything for SMART or temperature.  I seem to recall reading that was normal?

    So I started scanning about 20 minutes ago.  My 250GB boot drive is roughly half done and a 4TB in the external box is 3% done.  I just read another message that said a 4 TB drive will take 16 hours?  Yikes.

     

    But - why hasn't the Scanner done anything since Dec 2016/Jan 2017?  I checked my settings and don't see anything that would stop auto scanning.  The server runs 24/7 - doesn't sleep (something I need to look into). So is something not working properly or do I need to change some settings somewhere?

    Let me know if you need any specifics on settings or if there are log files somewhere that might help figure this out.

     

    Stay Safe & thanks

     

    UPDATE: Just checked back and the boot drive completed - no issues.  The 4TB is now at 5% done - but the dashboard screen seems to be frozen?  Doesn't say "Not Responding" at the top - but the % are not changing and the "Performance" graph isn't changing.  PC isn't locked up - so going to let it sit.  Is this normal behaviour?  

    Should I be stopping any services or doing anything to the server so this will run unimpeded/faster? 

  11. So I added in the Drive Space Equalization balancer and now all drives have the same free space...so working nicely now.  Odd thing though:  I can't get to 100% for balancing...it was @ 99.9% and then after re-balancing as well as trying the "Check Duplication Consistency" - now I'm at 99.8%

     

    There are no warnings or other messages - just a hyperlink to re-balance.  I read on some post that somebody reset the balances back to the default and that got him back to 100%, but not sure what that does?  I don't want the drives to en up being re-balanced back the way they were (all free space on a single drive) or anything approaching that.

     

    Should I be concerned about 99.8% or 99.9% if there's no warnings?

  12. I recently swapped out my external drive enclosure and added an RR 642L card to my HP N40L.  Previously I had the external enclosure connected to the on-board eSATA port (with the hacked HP BIOS to allow port multiplier capability).   I see that in SCANNER I don't get temperature, age or SMART info any longer.  

     

    Not sure I follow the above discussion on the setting that was changed to allow Scanner to see all that info - where can I learn more about that - and are there any issues in making that setting change?  I can see the 4 drives fine - just not the detailed info I saw on the on-board eSATA port.

  13. I downloaded that one locally, uploaded it to the server back home...now need to figure out how to install it remotely?  Also - looks like I can update my older 1.x version of DP to the latest 1.x just by clicking the update the add-in link form the Add-Ins tab?  Assuming I can do that at any time...or should I wait for the current balancing activity to complete?  Assuming I should re-boot the server after updating?

  14. Why the hurry? - Left on a biz trip this am...family anxiously awaiting the return of their media ;-)

     

    So I needed to ensure it was back up and running.  When I left at 3am - it was duplicating and at about 8%, now (11:30am) it's at 94% but says "re-balance" - see screencap below.   Not sure why the re-balance message?  I don't see any errors or warnings/

     

    Related question:  and maybe this is a DP 1.x issue?  DP isn't re-distributing files to the newest/large drive...it seems to be placing the files wherever the existing folders are...so while I have 3.66 TB free...I keep getting errors when copying new stuff - saying there's no room to copy to.  Once I delete a set of old files (a movie folder for example) - then I can copy.  And when I highlight the DrivePool - it shows most of the "free" space as unusable for duplication?  (see below)

     

    How do I get DP 1.x to actually balance the files across all drives?   I'm guessing it would be best to upgrade to DP 2.x ultimately...not sure what that all entails and not back home for a week anyways.

     

    Thanks for the feedback...

    WHS_DP2.jpg

  15. Refer to my prior reply....but I needed to move forward and so I resorted to the instructions in this post (noted in my initial posting above):  http://wiki.covecube.com/StableBit_DrivePool_Q4142489

     

    I COPIED the NON-DUPED folders into the PoolPart/ServerFolders folder (so I have a backup) and MOVED the DUPED stuff into the same (so DP shouldn't have to do as much work re-duplicating).  The tail end of the instructions the above link were a tad confusing - it refers to deleting the contents of the DrivePool Program Data folder and then rebooting the server in the linked item in #5 (for version 1.x) and then says to restart the service...but the reboot took care of that...so s/b ok right?

     

    Weird thing is - I also purchsed a license for Scanner (was on the trial before) and entered that - and now my DrivePool says I need to purchase a license?  I did enter the activation code from my original DP purchase to get the discounted Scanner rate...and looks like the activation code for Scanner is the SAME as the original DP code?  So I pasted that code back into the DP activation code box in the WHS Dashboard and now it's activated again.  I'm guessing that is needed due to the data in the Program Data folder being deleted?

     

    Other Weird thing is the original txt file I saved from my laptop to a Server Shared Folder (and the new sub-folder I created on the server when I saved that txt file) are gone.   Don't understand how that happened...makes me a little nervous.

     

    Any feedback on any/all of the above steps/processes/results would be greatly appreciated...

  16. OK, figured that was the best approach...  I'll google now - but I don't know how to prioritize DP?  I'm on version 1 which is integrated into the WHS 2011 dashboard...  If anyone had a quick response to that...great, otherwise will google.

     

    Thanks!

     

     

    UPDATE: Can't find anything on setting PRIORITY for DrivePool for version 1.x   :(

     

    Can I change the PRIORITY of the DrivePoo PROCESS in Task Manager?  IE: it's currently running at NORMAL - can I set it higher?  (ABOVE NORMAL. HIGH or REALTIME)

     

    Hope somebody can advise...I have the Drive Removal running...thanks

     

     

     

    Few last questions:

    - since much of the data on the "failing" drive is duplicated stuff, I'm assuming DrivePool will focus on moving the NON-DUPED files and (hopefully) not worry about the duped file - since those can be replicated from the duplicate copies on other drives?  So removal of 2TB of data where most is duplicated and little is NON-DUPED should go fast?

    - how long should "Checking for files in use..." take for drive removal - given nobody is accessing any files on the server?  Haven't removed a drive in some time so don't recall...right now it feels like watching a boiling pot...

     

    much thanks

     

     

    ANOTHER UPDATE

    - doesn't seem like anything is happening with the "failing" drive being removed...still says "checking for files in use".

    - I took a look in the log file and it has the following entry repeated multiple times over the last 1.5 hours:

    "DrivePool.Service.exe  Information   0   [FileBalance]  Starting to calculate ration.... " and then date/time stamps every 5 minutes...

     

    Can't find anything on that message when googling...

     

    Hope somebody is online tonight (8pm Eastern Time here) - as I need to get this cleaned up ASAP.  

     

    Thanks!

  17. Hope this makes sense...

     

    2 days ago StableBit Scanner and WHS 2011 reported that a drive was failing....and a brand new 6TB WD Red drive of all things!

     

    So I shutdown the server, physically removed the drive and backed up the data to another 6TB drive.  I mostly backed up the Server Folders that I don't have duplication turned on for - as the duplicated server folders should be ok (dupe copies on the other drives) - correct?

     

    So I was all set to add the NEW 6TB drive into the pool and then follow the instructions in this posting:  http://wiki.covecube.com/StableBit_DrivePool_Q4142489 to move the backed up data back into the pool.  If I understand that process, once I do that, all of the non-duplicated files should be back in the pool and DrivePool will do it's thing to re-populate the new drive with dupe copies of anything that was on the failing drive....

     

    But then it hit me - I haven't removed the failing drive from the pool yet...it still shows as "missing" - so I'm guessing DrivePool won't actually start duplicating the dupe copies of stuff that was in duplicated folders on the missing drive until I remove it from the pool via the dashboard?

     

    I don't want to screw this up - so what is the proper approach for this scenario I have?  Here's the facts summarized:

     

    * 6TB failing drive ("failing") physically removed from the server and non duplicated folders backed up to a new 6TB drive ("new")

    * NOTE:  I also backed up some other "more critical" folders that ARE in fact already setup for duplication in the pool - just in case (probably didn't need to do this - but figured that if I had as much of the duplicated files backed up, I could use the instruction in the link above to move the data from the backed up folders back into the pool once that "new" disk was added, and save DrivePool some work/time - is that a correct assumption?

    * I have already added the "new" drive to the pool (ne with the backed up files noted above) and was about to go through the instructions in the link above to move that data back into the pool

    * I still haven't removed the "failing" drive from the DrivePool yet

     

    If you folks can please advise on the best way to approach this - that would be most appreciated.

     

    Let me know if anything is not clear

     

     

     

    LATE ADDITION:

    - Forgot to mention I'm running WHS 2011 on an HP N40L.  AND since I had to do some work on this drive issues, I decided to take the time to swap out my external drive enclosure, install a NEW PCIe card (6GB/s eSATA card with 4 ports) and also upgrade my memory (none of which has anything to do with the drives) - BUT - I now have the origirnal eSATA port on my N40L free - as well as a second external eSATA port -

     

    So it just dawned on me that I could drop the "failing" drive in a single external drive enclosure I have - plug it into one of the free eSATA ports - and then REMOVE the "failing" drive in the Dashboard - and let DrivePool do it's thing to migrate the data over to the "new" drive I added.

     

    I only have about 2TB of data on the "failing" drive - and have about 3TB free on the "new" 6TB dirve (rest is the backed up data in a separate folder NOT in the "ServerFolder" - so not in the pool. So enough space to let DrivePool do it's thing - and worst case if something doesn't get pulled off the failing drive - I have the backed up data.

     

    So this would seem to be the best approach based on what I've read - correct?

     

    If not - let me know...

     

    And then I need to update my version of DrivePool ;-)

  18. Sigh.  That's why I need a good primer / instructions.  I get lost in the sea of popup security windows.

     

    I just tested a few - one of the users defined isn't able to access certain shares marked as "no access" in WHS but IS able to access others with the exact same settings in WHS :(

     

    Even if I delete the use and re-add - and resetup the permssions - its as if Windows is remembering the orignal settings and applying them to the re-added user.

  19. So you mean set permissions in WHS 2011 Dashboard to allow full access - then MANUALLY adjust permissions for each share in Windows?  Do you have a god primer on that - or point me towards something that explains the process?  I'm fairly comfortable with most config aspects - but permissions and the multiple cascading menus that pop up are confusing.

     

    Guess I'll do an upgrade for DrivePool first though and see if that helps.

  20. Circling back...  ok, regardless of whether it's a good idea to upgrade to version 2.x - looks like I'm WAY behind in version 1 releases by a fair ways.

     

    So assuming there's plenty of reasons to upgrade to the latest version 1 release?

     

    Q: I was having all sorts of permissions issues (still am but have found work arounds that are less than optimal) - IE: users that were not granted access to shares could still access those shares while other dshares they WERE granted access to were not accessible.  I couldn't figure it out.  Any chance somewhere in the releases since 1.2.4.7226 a fix was implemented?

     

    Thanks for the feedback.

  21. I guess I need to do some reading?  Where/how do I use the "Drive Usage Limiter"..I've seen that reference come up in a few replies and don't think I've ever seen any detailed settings/config stuff for DrivePool...maybe I haven't looked closely enough?  Thanks for the feedback/clarifications.

  22. Does DrivePool lock down the ability to create new folders and copy files to the server when it is in the middle of removing a drive?   I'm in the process of removing a drive (upgrading the size) and I wanted to copy some files over to the server and I'm getting those same error screens (need permission) - regardless of what PC on my network I try that on.  ALL have the proper permissions to create folders/files in the sahred folders I'm trying to do this.  I can't even add a new folder from the Administrator logon to Windows Home Server 2011.  

     

    I've had my license for a number of years but went to check in the Dashboard anyways, all looks to be good (shows I'm active and gives me an option to deactivate).  I do recall having this issue back after the trial expired...but that's not the case now.

     

    The only thing different this evening is the fact that a drive is in the removal process...so is that my issue?

     

    UPDATE: Never Mind - I just read that the DrivePool goes into "read only" mode when a drive is being removed.  I guess that makes sense...but never realized that as I've never tried to copy files to the pool when removing a drive before.  That explains why KODI is crashing as well as it must be trying to write data to the pool.

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