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  1. Hi! I recently started using Drivepool and I love it. I wish I knew about it sooner. I have a serious issue with Scanner though, which prevents me from using it alongside DrivePool. For some reason, when I install Scanner, the system seems to do a lot of work in the backgroud, the scanner UI doesn't come up (starting service stuck for ever) and one by one my disks disappear from explorer and from Windows. The first time I installed it, it was marking my disks as full of errors, basically it was marking every sector as faulty until eventually the disks dissapeared altogether, not only from Explorer but from Disk Management too. I uninstalled, cleaned residual files and re-installed. The same thing happened on my second and third attempt. Uninstalled, cleaned residual files and ran a disk check on all disks that found no errors (Windows command line and HDD Scan). I had to reboot with Scanner uninstalled for the drives to appear on Disk Management. Then I assigned letters to the drives and decided to go without Scanner. Scanner wouldn't read SMART data, while Crystal Disk Info and HDD Scan would. Whenever I tried to restart, while Scanner was installed, I was getting a blue warning screen saying that some programs are preventing the computer from shutting down, specifically: "Task Host Window : Task Host is stopping background tasks. (\Microsoft\Windows\International\Synchronize Language Settings.)" plus one more "button" which showed as an empty button below the Task Host. I had to force shut down by switching off power (image attached). I would love to be able to run Scanner alongside Drivepool, but I'm afraid to install it again. It's very stressing to see my disks marked completely corrupt and disappear all of a sudden, when there seems to be no issue with them. I also tried Scanner on my laptop with some other external disks I had lying around and it worked fine. Is it a hardware incompatibility issue? I read in other messages in the forum that you ask for a troubleshooter report, but frankly I'm too afraid to install the programme again so I can generate a report. My PC runs Windows 10 20H2 Build 19042.685 and my Drive Pool disks are: 2x USB 3.0 WD My Book 8T (brand new) 1X USB 3.0 4TB Intenso Memory Center (~3 years old) 1X USB 3.0 WD My Book 3T (~4 years old) 1X USB 3.0 Seagate Expansion External HDD 2ΤB (~3 years old) 1X eSata 4-bay Fantec enclosure with 4X SEAGATE BARRACUDA ST4000DM004 4T (~3 years old) The rest of the PC specs are as follows: Gigabyte Z77x UD5H Intel i7 3770k (not overclocked) 32GB RAM Nvidia 1070 Any help would be much appreciated. Thank you!
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