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matthew.austin

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Everything posted by matthew.austin

  1. Just remembering to follow back up on this a few weeks later after the holidays. I'm assuming the disk is fine, but wondering if the processing happened or could still happen?
  2. Hi all, just got a new disk in a couple days ago and something has my spidey-sense tingling about it and I wonder if you can give me a second opinion. Now, I should note that in the last 24 hours I have copied about 3.5TB into the drive and back out while I was moving some disks around so that's not what concerns me. Specifically, the Seek Error Rate and Hardware ECC Recovered. Are those way too high for a new disk? How about that Head Flying Hours astronomical number. Is all this normal? Would love some expert eyes on it. Maybe I'm worrying for nothing. Still loving the Dr
  3. Ah, that makes sense then. Here's a recording I made of the sounds: https://soundcloud.com/matt-austin-42/5tb-drive The chirp is at the 5 second mark and chatter is at the 23 second mark. Part of this is due to stablebit scanner--the chirp/chatter cycle happens once per minute, and pretty much stops when I tell Stablebit Scanner to throttle SMART queries to once every 60 minutes. But I don't like this because then I don't get timely notifications if things are overheating, etc, but I suppose it's still good enough to detect failures and evacuate the drive if necessary, so I'l
  4. My two ST5000DM000-1FK178's are going strong but they do that annoying cruch/chirp sound that I posted about months ago all the freaking time, it's driving me up the walls. Dave, did you get the HDAT2 software to work on a 5TB seagate? I can go in and disable the APM, but when I go into the DCO menu in step 11, all five items there are red, and when I select modify per step twelve, it just chirps and says command aborted. So I got nowhere because that's the hack that makes the APM setting stick. I'm so sick of these Seagates, if I had the money I'd toss them and get greens, at lea
  5. My apologies, I didn't see the 2nd post requesting more information. VID: 04E8, PID: 6126 --on the above link you sent, I didn't find an exact match, but PID: 6124 is listed on there, and indicates Samsung D3 Station. Additionally, I have a 5TB WD Elements external that's doing the same thing, VID: 1058, PID: 107C. HD sentinal sees it fine, and same drill as the D3 Station, I can't see it in Stablebit Scanner. Let me know if you need anything else, I'll subscribe to this thread so I can be notified of any replies and not make you wait two weeks this time. Best,
  6. HD Sentinel seems to read SMART correctly (http://imgur.com/tcvAWq4 for a screenshot) This is the link to the newegg listing for the one I purchased: http://www.newegg.com/Product/Product.aspx?Item=N82E16822152425 Model Numbers from the box: HX--D501TDB/G I didn't think $129 for 5TB with 3Y warranty was bad at all, even though I'm not hot on the seagates. I did also pick up two WD Essentials 5TB drives last week for the same price, though they only have 1 year warranties.
  7. Well shoot, No Joy for the D3 Station, none of those options gets the SMART section to light up. This is a bummer because of the three year warranty it has. Yet I don't like the idea of not being able to monitor 1/4 of my pool's data for upcoming problems. Is there anything else I can try, or is my best option to sell this off and get something different?
  8. Hey folks, last month I bought a Samsung D3 Station 5TB USB 3.0 drive. I've tried accessing the SMART data through StableBit Scanner but it's not an option when I right-click on the disk. Following some tips from another thread, I have installed the latest public beta. I've also gone into the advanced settings and checked the box for no WMI in the SMART section, and restarted the scanner service. Next, I checked the unsafe box in the DirectIO section and again rebooted the service, still no dice. Am I doing something wrong? The drive inside is the same ST5000DM000-1FK178 that's
  9. It's interesting to compare the Seagate to my Hitachi Deskstar 5k3000 3TB external connected to the other USB 3.0 port on the controller card: with 362 days of total power on time, the LCC is only 1454, compared to >307K for 280 days of power-on time. So that tells me it's not necessarily that stablebit is querying it too frequently, or that the controller card is at fault necessarily, but something unique to the seagate is causing it. Is it wise to mess with the APM settings / Disable APM to prevent the head parks, since this is a desktop drive that is never moved? Or would I be
  10. I was going to update this today, I think I got a handle on things finally. Using a utility called hdparm, which as I understand things, disables APM at every reboot. here's my counts from the last couple of days: 7/19/15 - 12:45 AM:306,452 7/20/15 - 8:29 AM: 307,488 3:11 PM: 307,489 7/21/15 - 9:37 AM: 307,490 Can you spot where I ran hdparm? I need to read more about the hdparm tool because I'm not 100% sure whether it's disabling APM altogether or just setting high performance values there, and I need to see what's going to be healthiest for the drive in the long-ter
  11. The ST3000DM001 was removed from the pool some time ago, actually, it's failure is why I got my 5TB drive last year. However, I did use its enclosure to make a Hitachi DeskStar 5k3000 into an external drive, so maybe that's what it's seeing? Or perhaps it's storing cached info from before. Right now all I have is the 5TB and two of the 3TB deskstars. My 5TB backup plus is in its original Seagate USB enclosure, connected via this USB 3.0 card: http://amzn.com/B00E6EBSAM If I need to replace the card for a recommended model, I'll gladly do that. While I'm not too concerned with da
  12. Thanks for the reply. I'm a little embarrassed that I didn't know the difference considering I manage an IT help desk for a living! But we'll just move past that. And SeaTools is interesting. The drive shows up as ready to test, but if I go to Basic Tasks > Drive Information it says that SMART is "Not Supported", so I can't read the values with SeaTools. For funsies, here's the bitflock ID from the Scanner software: B6X6QLOS I use my drive pool for usenet downloading with Sonarr (so it usually grabs a few files a night automatically) and SabNZBD+ and to share out my media col
  13. Hi Folks, I have a Seagate Backup Plus 5TB external drive I picked up on Black Friday 2014, so it's only about 8 months old. When I bought it, I immediately added it to my pool and set it to never sleep in SeaTools. Additionally, I have windows set to never sleep the hard drives as well in the advanced power settings. The other day, Stablebit Scanner throws me a warning, saying I've now exceeded 300,000 "load cycles". Three days later, that number has jumped by 1,400 and is growing steadily and quickly. I don't think the drive is actually parking that often, but what I'm wonderin
  14. I'll probably do just that. I've only had the drive for maybe three weeks? With my drives, traditionally (excepting the 3TB on which this thread is based) my drives either seem to fail in the first month or two, or last until I retire them.
  15. Yes, that was what it sounded like to me- the sound a hard drive would make immediately after it's turned on and the platters have gotten up to speed. But listening to it, it's definitely not spinning down and back up or anything like that. I don't think it's seeking. It's pretty frequent, 1-2 times a minute, without fail.
  16. I just made a quick audio recording using my cellphone: You'll notice it twice in this 1m16s recording, one at the very start of the recording, and again near the end. Basically the drive just kind of chatters for a second. But I don't see that it has any reason to, I'm not accessing the drive, my download programs are all shut off, no browsers running, etc. It does that little chatter thing once or twice a minute, sometimes more often, sometimes less frequently. The thing is I don't remember any of my other drives doing this. I work managing an IT help desk, so I'm around computer
  17. Forgive the double post. I bought a replacement drive today--I didn't want to spend a lot of money so I decided to forego a NAS drive, But using the anecdotal evidence from backblaze I bought a Deskstar HDS5C3030ALA630 which is hitachi/HGST. Out of 4,593 samples of this model, with an average age of 2.1 years, they only experienced a 0.7% failure rate (compared to 15.7% for the seagate 3TB with a similar sample size of 3846 and an average age of 1.9 years). I picked up a used one for $80 on ebay and if drivescanner shows it as healthy, I'll be putting it into the pool. A caveat--Yes,
  18. Just an update, the drive is evacuated and out of the pool, but one thing that is now annoying me is that I realized it's actually my 5TB drive (ST5000DM000-1FK178) that's chattering a couple of times per minute. I would have sworn it was coming from the 3TB. DriveScanner says it's healthy though. I've just never heard that coming from a hard drive at relatively regular intervals before, esp. when I know it's not in use.
  19. Thanks! I set it to evacuate drives with SMART errors and that's what it's doing right now. Thankfully I've got my important stuff mirrored, so it's not a big deal. The drive is up from 4680 reallocated sectors to 4792 in less than 24 hours. That can't be good, right? Anyway I now have a plan of action going forward, the data is being moved as I type this, and I think we'll end the day no worse for wear. I purchased this drive January 2013 so it's out of the 1-year warranty by a mile. Oh well.
  20. Thanks for the detailed response! Yeah, I know the evidence is anecdotal with the backblaze, but the fact that they experienced a noticeable rise in defects over their last report for similar (or same?) model seemed to mesh with what I've seen at our help desk as well. Another thing people complain about is that their seagate and wd samples are generally consumer-grade equipment while the hitachis are enterprise, which makes it an apples and oranges comparison there. Anyway, two more questions: 1) is there a way to trigger a drive evacuation manually in DrivePool/Scanner? I'd
  21. Hey everyone! Just got Stablebit DrivePool and DriveScanner a couple of weeks ago. I have a 1.5 year old Seagate 3TB external drive and, when I purchased DrivePool, I added a new 5TB external model. It's the 3TB drive I'm worried about. Model: ST3000DM001-9YN166 DriveScanner indicates 4680 Reallocated sectors. It's careful to remind me that the drive is not showing indications of imminent failure. I've been choosing the "Ignore once" or "Ignore this time only" error (I forget what it's called, forgive me.). And, I'd say 2 or 3 times a day, I get the warning again, as the co
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