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RJGNOW

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Posts posted by RJGNOW

  1. I had 2 WD Greens that threw high LCC smart errors,  One died a horrible death (after watching it for 2 months), and I decommissioned the other (it was too risky as it had quite a bit of un-duplicated data on it).  Personally I would watch them very closely, but plan to replace them. That jump seems very high to me.. (8 to 35K)

     

    PS: You may want to edit your post... "..lots of di** activity.." :D

  2. I have been experiencing a problem from day one and it's now becoming a little frustrating.

     

    Software:

    HP N54L WHS 2011 W/8 Gigs RAM (Fully Patched)

    Win 7 Ultimate 64 Bit Clients

    DrivePool: Every release Stable and Beta (Currently build .481)

     

    Problem:

      When working with files/folders (Renaming, Moving, Deleting, etc.) after I have a made a change, I am, most of the time, lock out from making any other changes.

     

    Example:

     I have a folder inside a folder that is named the same. I want to move the last folder structure (Child) outside the main folder structure (Parent). So I rename the parent folder, and then browser down inside that folder to 'CUT' the child folder so I can move the folder outside the parent. When I go to paste the folder I get the 'Sorry this folder/file is in use by another program error' The only way I can perform the cut is to back out all the way to root network folder structure. When I go back in I can make the change no problem, but as soon as I try and make another, I get hit by the same error.

     

    I have noticed that if I quickly attempt to rename some folders, I can typically rename 3-4 before I get the error msg. If I'm slow to rename, I may get hit on the very first attempt.  It's Very strange..

     

    What I've done:

      Too many things to list, but the problem doesn't seem to be client machine based (This happens from any computer on my network)

  3. If you are experiencing a memory leak via the dashboard specifically because of our products, do let us know.

    But unfortunately... the dashboard is very bloated on a stock system, and tends to leak memory like crazy. That's part of why 2.X doesn't use the dashboard as the primary UI.

     

    Specifically, the issue is that each and every tab is a separate DLL, and some of the "sub tabs" are also different DLLs. As are some of the random other links and sections. So when you load the dashboard, it loads the main EXE file, and then a large list of other files. This can easily cause issues, and seems to usually do so.

     

    I'm not saying that we aren't the cause here, or contributing to it... but I've seen this on all sorts of systems. WHS2011, SBS2011E, Server 2012 Essentials, Server 2012 Standard with Essentials Experience, and Server 2012R2 Essentials. With and without our products installed.

    But if you're definitely seeing higher usage with our products used, a memory dump of the offending product is very useful for us.

    Also, disabling specific Add-Ins can help identify the issue (by using the "safe mode" option on the dashboard to disable certain add-ins).

     

    I did mention it, just not officially.  :P  There is no doubt it's a stable bit (DP and Scanner) issue (no other tabs cause it, and it only happen after you have selected either Stable bit tabs), but to be quit frank it doesn't really bother me enough to mess with it, as the memory is released when the dashboard is closed.

  4. There is a "memory leak" in the dashboard programs of both DP and Scanner. If you are keeping the dashboard open (after initiating the tabs) the memory usage will continue to climb regardless if tab is active. Closing the dashboard will release the memory.

     

    As long as I'm not doing a lot of work in the dashboard it has not been a problem for me. (I have 8 Gigs of Ram though)

  5. RJGNOW,

     

    That's.... bizarre. Are all of these PoolPart folders hidden? If they are... then something odd is happening here.

    If they are not hidden, then that's normal, usually. When you remove a disk from the pool, it leaves the PoolPart folder there (in case it missed anything) and "un-hides" it.

     

    LOL, that was it.  I still had show hidden folders displaying. sooooo, well you know the rest... ;-)

  6. Ok so my plot thickens. I went through all my drives and noticed that on 4 of them I have 2 PoolPart folders that were created on 3/20/14, these folders are empty (ie no ServerFolder folder).

     

    I also noticed that I have one Poolpart folder that was previously created on the 5th that is also empty (ie no ServerFolder folder).

  7. I think you can add #3 to this. I've noticed that with beta .468 and the previous beta balancing has stopped. I would post some screenshots but the site says I've exceeded my limit or something like that..

     

    Bottom line is, it's clearly not working, as I have 4 drive that DP will not balance to at all, and that is after adding about 3 TB of data to the pool.

  8. Well that was it, the 'Server Folder' add-on had been disabled.. Very very strange.. Thanks for your help Christopher.

     

    What is the easiest process to change the drive letter for the pool AFTER everything has been running for a few months?

  9. Ok, So I'm not exactly sure what is going on here. I moved my client backups to the pool, Change the pool drive letter, rebooted and now the Folder Tab is Gone, and no matter what I do, I can't get it back.

     

    What in the world could have happened.?

     

    3ba3e3313684719.jpg

     

  10. I ran into this error today. Should we restart Shadow Copy for the pool drive?  If so, I keep running into a error when trying to restart SC for the pool drive.

     

    Log Name:      System
    Source:        volsnap
    Date:          3/7/2014 11:31:47 PM
    Description:
    The shadow copy of volume R: could not be created because volume R:, which is specified as the location for shadow copy storage, is not an NTFS volume or an error was encountered while trying to determine the file system type of this volume.
    Event Xml:

  11. The Pool is indicating a missing drive, when Windows disk managment and Scanner say's it's not.  I know the pool is supposed to update itself when a drive comes back on line, but it doens't apear to be working, and I don't see anyway to manualy get the pool logic to recheck.  I have to restart the server to get it to see the drive again.

     

    I also noticed that there was no error msg sent even though I have it setup to send on any error.

     

     

    PS: I tried to attach pics of the error, but I recieved 'You have exceeded your allotted disk space for attachments' error

     

  12. Ok so I copied the file and re-named it "DrivePool.Service.exe.config", and below is the code, but it's not creating the text file.

    <?xml version="1.0"?>
    <configuration>
    <configSections>
        <sectionGroup name="applicationSettings" type="System.Configuration.ApplicationSettingsGroup, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" >
            <section name="DrivePoolService.Properties.Settings" type="System.Configuration.ClientSettingsSection, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089" requirePermission="false" />
        </sectionGroup>
    </configSections>
    <startup><supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.0,Profile=Client"/></startup><applicationSettings>
            <DrivePoolService.Properties.Settings>
                <setting name="RunningFile_FileName" serializeAs="String">
                    <value>C:\ProgramData\StableBit DrivePool\RunningPool.txt</value>
                </setting>
            </DrivePoolService.Properties.Settings>
        </applicationSettings>
    </configuration>
  13. I have discovered something and I didn't know which area to post it in.

     

    I have notice when using the dashboard for long periods of time (few hours) that it becomes sluggish.  I didn't think too much of it until this morning, when I realized that I had forgotten to shut down the dashboard and saw that It was consuming almost 1.5 Gigs of RAM.

     

    So I started looking at what might be the cause.

     

    I have these ad-ins installed:

    Advanced Admin Console

    Add-in Central

    Lights Out

    StableBit Scanner and DrivePool

     

    When I open the dashboard the Home  tab is active, so moving to the resource monitor found in AAC I see that the dashboard is holding steady @ 149 Megs of RAM Consumption. When I move to the Light-Out Tab, I hold steady @ ~180 Megs of RAM.  If I move to either DrivePool or Scanner, the dashboard memory consumption increases slowly but never stops increasing.

     

    The memory is released when closing the dashboard.

     

    Is this normal behavior?

     

    Stable Version (2.0.2.420) of Drive Pool, and Beta Version (2.5.0.2982) Scanner

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