Yesterday I started a trial and the scanner ran for a bit, then I had to restart my PC and went to sleep a bit after. This morning I woke up and looked at the scanner, it shows that my internal was 100% scanned and external exactly 30% scanned, but the time of scan shows around when I shut off my PC, and at that point they were not scanned, the internal was at maybe 10% and external like 3% or something. So anyway it shows these numbers, and when I click "Start check" it does nothing. So I'm not sure what to do here, it looks to me like the program did nothing and now I can't use it.