Disk Names/Labels

[airjrdn]

After a drive failure, I added a couple of new drives to the computer and the pool.  The drives were assigned drive letters and "named".  Strangely, one showed up initially in the Non-Pooled section of the Disks frame, but with no name or anything.  The only indication of it existing was the "+ Add" link on the far right side.  The other disk wasn't listed in the Disks frame at all.

 

After trying several renames within Windows Explorer (and subsequently providing the necessary password to appease UAC), the empty name issue was still a problem.  Eventually, I just added it to the pool to see what would happen.  It added it to the pool, but the old name is still showing.

 

After adding it, the other drive that hadn't been showing in either list (Pooled or Non-Pooled) showed up.  I added it to the pool as well.

 

I can't recreate this issue at this point, and I wish I could tell you more, but that's about all I can remember.  Things were hectic last night, and I'm just now getting a chance to post this for you to be aware of / think about.

 

Note that at this point, things have been running overnight, and there are two minor issues.  1 - The Pooled disk with the incorrect name is still showing it incorrectly, and 2 - An external disk I removed from the machine (I right clicked on the systray icon and said to eject it) is still showing up in the Non-Pooled disk list.

 

At some point I'll reboot to see if the Disk lists reflect things correctly, but that may not happen until this evening.

 

[Christopher (Drashna)]

What version of StableBit DrivePool are you using?

 

Also could you get the error reports from teh system?

For v1.X: http://wiki.covecube.com/StableBit_DrivePool_Error_Reports

For v2.X: http://wiki.covecube.com/StableBit_DrivePool_2.x_Error_Reports

(actually, could you grab the entire StableBit DrivePool folder?)

 

And could you get a memory dump of the service?
http://wiki.covecube.com/StableBit_DrivePool_Service_Memory_Dump

 

 

After doing so, try resetting DrivePool's settings. That may fix the issue.

For v1.X: http://wiki.covecube.com/StableBit_DrivePool_Q2299585

For v2.X: http://wiki.covecube.com/StableBit_DrivePool_Q2299585B

[airjrdn]

Restarting the computer fixed the problem with the labels.  Are the logs still valid after a restart?

[Christopher (Drashna)]

Yes, definitely. For the most part, unless you specifically delete the logs or error reports, they're saved. 

In fact, that is why we usually ask for the logs and then to reset the settings (as this usually does remove the files as well)

[airjrdn]

Given that I can't tell what the error reports contain, can you give me an idea of what's in them?  Are the paths or names of files included?

[Christopher (Drashna)]

The ErrorReport files point to specific lines in the code. So without the source code, they're meaningless. 
However, they're incredibly useful for identifying where issues are occurring at.

 

As for the service logs, these can include file names and paths. However, we have an upload widget on the pages that only Alex and myself see,