i might gave up on drivepool (license activation)

[sicboy]

if anyone could help it would be really appreciate.

i'm desparated now 

long story short

i've update my Mainboard Bios. then i can't activate my drivepool license anymore (also clouddrive and scanner)

and yes i have deactivate my license first. after activate license it's keep say i need to deactivate??? 

even 30 day trail not work.

i can use my pool but without license i can only read files not save or make a new folder 

as you can see on my contact to support i've tried everything (as attached)

such like 

1. use StableBit.Troubleshooter 

2. delete from appdata and programdata  

3. reset PC ( 7 times) then activate

4. fresh install Windows (5 Times) then activate

5. unplug my HDD the install drivepool then plug in (cause me losing one of my 10TB drive. all files are gone)

6. i even bought another license but it come up with the same activation key. first because i think it might help with new hardware even i'm just update my bios ? but it's end up the same result)

7. i flash old bios for my mainboard that use to work. but still no

 contact stablebit support it's such a pain , sometime 6 hours but mostly days (now 2 days with no answer) total nearly a week now from my first contact support

i know maybe i'm a noob but i need more support than this. 

i still need files in pool, i have 5x10TB

if i doesn't want to use drivepool anymore 

how to i migrate all my files to something else? or just convert to normal use drive in windows 

i don't have money to buy another 5x10TB to transfers all files to my new HDD . 

 

sorry for my english (i do my best)

 

Thank you 

 

[Shane]

Moved to correct forum. As it's a licensing issue it's up to Stablebit to fix, please let us know how it goes!

[sicboy]

sorry wrong forum