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[BUG?]


RJGNOW

Question

Ok, So I'm not exactly sure what is going on here. I moved my client backups to the pool, Change the pool drive letter, rebooted and now the Folder Tab is Gone, and no matter what I do, I can't get it back.

 

What in the world could have happened.?

 

3ba3e3313684719.jpg

 

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Reboot the server, or the storage server service. Sometimes "weird things happen"

 

If it persists, then launch the dashboard in "safe mode" (link on server, or the options menu on the client dashboard launcher, and select the "allow me to choose which add-ins to load".

If everything is enabled....

 

Grab the logs from "C:\ProgramData\Microsoft\Windows Server\Logs", and specifically the ones that start with "dashboard".

Also get a memory dump of the dashboard:

http://wiki.covecube.com/StableBit_DrivePool_Dashboard_Freeze

 

 

And either email the logs to be at christopher@covecube.com or open a ticket at http://stablebit.com/Contact and attach the logs there.

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Well that was it, the 'Server Folder' add-on had been disabled.. Very very strange.. Thanks for your help Christopher.

 

What is the easiest process to change the drive letter for the pool AFTER everything has been running for a few months?

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Ah, yeah, that would do it.

 

And specifically here, any time an "add-in" repeatedly crashes the dashboard for ANY reason, it will be automatically disable.

While there are a number of advantages to doing this, it can cause problems as well. As you have seen.

 

For the most part, just change the letter and run the WSS Troubleshooter:

http://wiki.covecube.com/StableBit_DrivePool_Utilities

 

That, or manually "recreate" the now missing shares, after changing the drive letter.

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