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Stuck on "Starting service"


tgod

Question

I recently moved my build to a new case (from a Norco 4220 to a Supermicro 846) and upon first boot in the new machine with all my drives connected, it seems the DrivePool service is not starting. I followed the steps listed here (http://wiki.covecube.com/StableBit_DrivePool_Q2299585B) but that didn't seem to solve the problem. I'm also having the same issue with StableBit Scanner not starting either. My DrivePool shows up in Windows Explorer, but upon double clicking the drive ends up freezing Explorer. All of the drives are showing up fine under Disk Management though, so I can't seem to figure out what the issue is. Any help would be greatly appreciated. Thanks in advance!

Running Windows 10 Enterprise 2016 LTSB

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Screen Shot 2019-12-09 at 9.47.33 PM.png

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On 12/10/2019 at 5:03 PM, OrozarBE said:

First of all, did you try to reinstall both Stablebit products? If not, I would give that a try first

yes I've tried uninstalling and re-installing, but still having the same issue. Upon a reboot it can take upwards of 12+ hours to initialize the drivepool. I can see the drive in File Explorer but upon clicking on the drive, Explorer freezes up. And nothing can be read or written to the drivepool while its in the initializing stage. 

I've submitted logs through the Stablebit troubleshooter, but no luck there either. 

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Could you open a ticket at https://stablebit.com/Contact about this? 

After doing so, could you run the StableBit Troubleshooter on the system in question? Twice, once for each product. 
https://wiki.covecube.com/StableBit_Troubleshooter

And then it may help to reset the settings: 
https://wiki.covecube.com/StableBit_Scanner_Q4200749
https://wiki.covecube.com/StableBit_DrivePool_Q2299585B

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