Submitted a ticket: No reply, no response, no solution

[riahc3]

I submitted a support ticket some days ago and I have not receieved any type of response....

Besides paying for the product itself, I did pay for support so I expect some kind of reaction....

 

 

[Christopher (Drashna)]

@riahc3 I don't see a ticket for you, either with the account name here or with the email attached to the forum account. 

If you could, post a link to the ticket, or email me DIRECTLY at "christopher@covecube.com", and let me know. 

[riahc3]

5 hours ago, Christopher (Drashna) said:

@riahc3 I don't see a ticket for you, either with the account name here or with the email attached to the forum account. 

If you could, post a link to the ticket, or email me DIRECTLY at "christopher@covecube.com", and let me know. 

I dont have a link to said ticket. Where can I find it?

[Christopher (Drashna)]

You should have been taken to a page for the ticket.  (eg "https://stablebit.com/Contact/######"), and you should have been sent an email, with the subject "[StableBit.com] Inquiry Sent (######)", from "no-reply@stablebit.com". 

So, you may have the link in your browser history.  But you should have the email, for sure.  Though, double check the junk filter, as it may have flagged it.