billis777 Posted January 19, 2019 Share Posted January 19, 2019 My hdd was lagging and freezing so i tried to restart my computer and it got stuck at restarting. After i forced my pc to restart the hdd shows up in windows but with 0 capacity and i'm unable to scan it with data recovery softwares. Can you guys help me by letting me know what's wrong with my hdd and how to fix it? Quote Link to comment Share on other sites More sharing options...
0 Umfriend Posted January 19, 2019 Share Posted January 19, 2019 What data recovery software have you tried and what did it say? Can you have a look at Event Viewer and see if there are DISK/ATAPI/IDE/NTFS errors? Have you tried attaching the HDD to another PC using a different cable (or another port using a different cable)? Quote Link to comment Share on other sites More sharing options...
0 GaPony Posted January 19, 2019 Share Posted January 19, 2019 You sure you didn't just lose your drive letter or mounting point? Quote Link to comment Share on other sites More sharing options...
0 billis777 Posted January 22, 2019 Author Share Posted January 22, 2019 I tried to scan it with getdataback and easeus and both freeze when try to detect the hard drive. When i unplug the hdd the programs work fine. I tried to connect it to another pc and scan it there and had the same problem. I can see the drive letter of the hdd in my computer but cannot access it and shows capacity 0. Also if i try to restart my computer, my computer will not boot to windows until i unplug that hdd. Quote Link to comment Share on other sites More sharing options...
0 Umfriend Posted January 22, 2019 Share Posted January 22, 2019 So my guess is, the HDD is simply toast. Again, look at Event Viewer. If the data is valuable, consider not messing with it and finding a professional to recover whatever can be recovered. Quote Link to comment Share on other sites More sharing options...
0 billis777 Posted January 23, 2019 Author Share Posted January 23, 2019 I just looked at the event viewer and couldnt find any DISK/ATAPI/IDE/NTFS errors. I saw on youtube people changing the hdd board and getting it to work again but linus when he did it he was getting 0 capacity issue and had to open the hdd and replace parts. I guess i'm out of luck for an easy fix. I saw at seagate's site they charge over $600 for data recovery and that doesnt cover the cost of the replacing hdd. Is seagate data recovery professionals my best option to recover my data or are there any others as good and cheaper professionals that can recover my data? Found some guys from hd-parts charging $350 for data recovery but dont know if they're any good. Quote Link to comment Share on other sites More sharing options...
0 Umfriend Posted January 23, 2019 Share Posted January 23, 2019 Frankly, I do not know...Sry. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted January 31, 2019 Share Posted January 31, 2019 Unfortunately, I think this is a bad failure. I would recommend TestDisk, but most likely, it will have the same issues. Specifically, I think that some of the internal information for the drive has been corrupted. And that would mean that the only options are RMA and lost data, or professional (expensive) data recovery services. Quote Link to comment Share on other sites More sharing options...
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billis777
My hdd was lagging and freezing so i tried to restart my computer and it got stuck at restarting.
After i forced my pc to restart the hdd shows up in windows but with 0 capacity and i'm unable to scan it with data recovery softwares.
Can you guys help me by letting me know what's wrong with my hdd and how to fix it?
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