I did my research and due diligence and set everything up so no existing files would be balanced/duplicated. The only plugin I had was ordered file placement so new content would fill drives up in the order set. Everything seemed to be working as intended yesterday.
I wake up today and 3 of my drives are not detected by the OS and all attempts so far to recover them have failed. They worked fine before I installed Drivepool, some of them for years. If it was one bad drive, I could chalk it up to coincidence. But losing 3 overnight the day I install this program? Is there some kind of performance hit from using it? Does the program constantly thrash the drives or something? There was no power event or physical activity on the drives otherwise.
I mean I have my most critical stuff backed up but this is still a big loss nontheless, almost 30 TB of data. I've just been kind of in a daze all day, not even wanting to think about how to recover them at this point.
Are refunds offered? I was stupid enough to just jump in and buy the program without even using the trial version. I understand if not. I don't even know what to do.
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ochompsky
I did my research and due diligence and set everything up so no existing files would be balanced/duplicated. The only plugin I had was ordered file placement so new content would fill drives up in the order set. Everything seemed to be working as intended yesterday.
I wake up today and 3 of my drives are not detected by the OS and all attempts so far to recover them have failed. They worked fine before I installed Drivepool, some of them for years. If it was one bad drive, I could chalk it up to coincidence. But losing 3 overnight the day I install this program? Is there some kind of performance hit from using it? Does the program constantly thrash the drives or something? There was no power event or physical activity on the drives otherwise.
I mean I have my most critical stuff backed up but this is still a big loss nontheless, almost 30 TB of data. I've just been kind of in a daze all day, not even wanting to think about how to recover them at this point.
Are refunds offered? I was stupid enough to just jump in and buy the program without even using the trial version. I understand if not. I don't even know what to do.
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