DotJun Posted July 9, 2018 Share Posted July 9, 2018 So I installed the new update for scanner and now the fields for bay location and custom name have disappeared from the disk settings menu. Please tell me I won't have to pull every drive out to find out where each disk is located. HomeServerAdmin 1 Quote Link to comment Share on other sites More sharing options...
0 Jaga Posted July 9, 2018 Share Posted July 9, 2018 Many people losing settings on updates recently. Mick Mickle 1 Quote Link to comment Share on other sites More sharing options...
0 DotJun Posted July 9, 2018 Author Share Posted July 9, 2018 I wish the install stated that it would erase your settings so I could have opted out of the update or at least copied my settings down first. Mick Mickle 1 Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 9, 2018 Share Posted July 9, 2018 That's the problem, it's not intentionally doing so. It's a bug, and one that we've had issues pinning down. It's because of this, that we changed how the settings are stored, so that in the future, this should NOT happen. Quote Link to comment Share on other sites More sharing options...
0 Mick Mickle Posted July 12, 2018 Share Posted July 12, 2018 (edited) On 7/9/2018 at 12:21 PM, DotJun said: I wish the install stated that it would erase your settings so I could have opted out of the update or at least copied my settings down first. At a minimum, update instructions should suggest a screen print before upgrade to document names and locations of disks. (Implementation of a print capability - Ticket 6750140 - would have gone a long way toward mitigating this upgrade problem.) Edited July 12, 2018 by Mick Mickle Reference ticket suggesting disk inventory print feature from a few years ago. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted July 13, 2018 Share Posted July 13, 2018 Well, I don't mean to minmize the issue, at all.... but this generally happens to only about 5-6 people (or at least, that's how many report it). So, it's no a huge thing. That said, We've looked into this issue in the past, with little success Alex is planning a "deep dive" to look into this issue ( @Mick Mickle, I believe Alex mentioned that to you in the ticket, actually), and we've talked about this The new JSON format for the setting store (located in "C:\ProgramData\StableBit Scanner\Service\Store\Json") should be much more resiliant. in fact, I tested out copying the folder elsewhere, nuked the settings, and restored the JSON folder. I did this on my production server, and can verify that it works. So, if you backup the folder in question, you setting should be safe, from here on out. Mick Mickle 1 Quote Link to comment Share on other sites More sharing options...
0 Jaga Posted July 13, 2018 Share Posted July 13, 2018 Edit: moved suggestion to other topic.. Mick Mickle 1 Quote Link to comment Share on other sites More sharing options...
0 Mick Mickle Posted July 13, 2018 Share Posted July 13, 2018 Thanks, Christopher. It sounds like the problem is solved moving forward from 3090 and 3091. Still to come is data export/print capability for specific disk details, settings, and locations, some of which will be available in the future in Stablebit Cloud, I understand. Quote Link to comment Share on other sites More sharing options...
0 HomeServerAdmin Posted July 14, 2018 Share Posted July 14, 2018 3 hours ago, Christopher (Drashna) said: Well, I don't mean to minmize the issue, at all.... but this generally happens to only about 5-6 people (or at least, that's how many report it). So, it's no a huge thing. @Mick Mickle +1 (people) from my site. I was wondering too, but due to a SSD drive swapping the housing of my homeserver was already open. Looking forward to see this (deleting) feature not a second time. Quote Link to comment Share on other sites More sharing options...
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DotJun
So I installed the new update for scanner and now the fields for bay location and custom name have disappeared from the disk settings menu.
Please tell me I won't have to pull every drive out to find out where each disk is located.
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