Note to moderator - If this question would be better answered in the Scanner forum, please feel free to move it.
Admittedly, I'm more of a "casual user". Ignorance was bliss in my case... until it wasn't.
I had been on an older version ofDrivePoolfor a long time by the time I finally got thememo, andinstalled the update to 2.20.906 - which was around the beginning of the April. Almost immediately afterwards, I started having file access issues on some of the drives in my pool. I was unable to move files from certain folders on certain drives in File Explorer. That prompted me to open Scanner for the first time in a long time to see if there was something wrong with those drives.
At that point, I noticed that Scanner was stuck at 57% on one of my drives, and that it had never completed a full surface scan on that drive, which had been in my system for months.
I contacted support, and Christopher recommended I upgrade to the latest version of Scanner, which I did. I also ran the Troubleshooter on bothDrivePoolandScanner, anduploaded the log files. He didn't see anything that stood out in my logs, but he did point out that having bothMalwareBytesand Acronis installed could be the cause of my problems. To quote him, "These use file system filters that intercept and can modify all file access. It could be that one, both or the combination of these filters is causing this issue." He recommended uninstalling one of both of them, to see if the file access problem went away. Has anyone else had any issues with these two programs? I've come to rely on both of them, and don't want to get rid of them unless it is really necessary.
Well, before I could even try Christopher's recommendation of uninstalling MB or Acronis, the newer version of Scanner I'd installed started alerting me to all sorts of issues on my drives. Something must have really nailed me, because pretty much all five internal drives in my pool, and my OS drive, plus three 8TB Seagate External USB drives ended up with File System Damage (errors in the MFT bitmap, or MFT mirror corrupted). I ran CHKDSK /R on all the drives, but it didn't fix the MFT issues. A few of the drives, including my OS drive, also had damaged sectors - just one sector per drive. I was able to recover the files that were affected. All my data was backed up to the 3 8TB Seagate Externals, but two of those also had MFT Bitmap errors, and the third one had a bad sector. SoI knew I had to work out a recovery plan. That's where I could use some help.
I purchased a new SSD for the OS drive, and one new Seagate 8TBIronwolfHDD for my pool. I also purchased three new Seagate 8TB External drives for backup.
I am now in the process of moving data off the drives with issues, and on to new drives. I will also be purchasing a couple more 8TB drives as soon as I can to get enough capacity to start using duplication - which I have never used before.
So far, I have removed one of the old HDD's from the pool, and installed the new 8TB SeagateIronwolfHDD, which has been added to the pool. Installing the new 8TB Drive has given me enough free space to remove another one of my old internal HDD's which has MFT bitmap errors. That drive which will be removed next only has MFT bitmap errors, and no bad sectors. It's only been in service for few months. I'd like to reuse it, ifpossible. Wouldsimply reformatting that drive resolve the MFT bitmap error issues?
If reformatting the drive will work, then I'll probably do the same thing with the rest of my internal and external drives which only have MFT bitmap errors. Again, those drives aren't throwing any SMART errors. They don't appear to have any physical damage/bad sectors.
Ideally, then I would be in a position to re-purpose some of the old Seagate 8TB external drives for localbackupagain. I would have a total of 5 of them, which would match the capacity of my internal drives in my pool. Dealing with that many external USB drives is a bit of a pain, though. I was thinking of shucking the externaldrivesandputting them in some sort of external enclosure. Are there any good external enclosures on the market?
Question
keinreis
Note to moderator - If this question would be better answered in the Scanner forum, please feel free to move it.
Admittedly, I'm more of a "casual user". Ignorance was bliss in my case... until it wasn't.
I had been on an older version of DrivePool for a long time by the time I finally got the memo, and installed the update to 2.20.906 - which was around the beginning of the April. Almost immediately afterwards, I started having file access issues on some of the drives in my pool. I was unable to move files from certain folders on certain drives in File Explorer. That prompted me to open Scanner for the first time in a long time to see if there was something wrong with those drives.
At that point, I noticed that Scanner was stuck at 57% on one of my drives, and that it had never completed a full surface scan on that drive, which had been in my system for months.
I contacted support, and Christopher recommended I upgrade to the latest version of Scanner, which I did. I also ran the Troubleshooter on both DrivePool and Scanner, and uploaded the log files. He didn't see anything that stood out in my logs, but he did point out that having both MalwareBytes and Acronis installed could be the cause of my problems. To quote him, "These use file system filters that intercept and can modify all file access. It could be that one, both or the combination of these filters is causing this issue." He recommended uninstalling one of both of them, to see if the file access problem went away. Has anyone else had any issues with these two programs? I've come to rely on both of them, and don't want to get rid of them unless it is really necessary.
Well, before I could even try Christopher's recommendation of uninstalling MB or Acronis, the newer version of Scanner I'd installed started alerting me to all sorts of issues on my drives. Something must have really nailed me, because pretty much all five internal drives in my pool, and my OS drive, plus three 8TB Seagate External USB drives ended up with File System Damage (errors in the MFT bitmap, or MFT mirror corrupted). I ran CHKDSK /R on all the drives, but it didn't fix the MFT issues. A few of the drives, including my OS drive, also had damaged sectors - just one sector per drive. I was able to recover the files that were affected. All my data was backed up to the 3 8TB Seagate Externals, but two of those also had MFT Bitmap errors, and the third one had a bad sector. So I knew I had to work out a recovery plan. That's where I could use some help.
I purchased a new SSD for the OS drive, and one new Seagate 8TB Ironwolf HDD for my pool. I also purchased three new Seagate 8TB External drives for backup.
I am now in the process of moving data off the drives with issues, and on to new drives. I will also be purchasing a couple more 8TB drives as soon as I can to get enough capacity to start using duplication - which I have never used before.
So far, I have removed one of the old HDD's from the pool, and installed the new 8TB Seagate Ironwolf HDD, which has been added to the pool. Installing the new 8TB Drive has given me enough free space to remove another one of my old internal HDD's which has MFT bitmap errors. That drive which will be removed next only has MFT bitmap errors, and no bad sectors. It's only been in service for few months. I'd like to reuse it, if possible. Would simply reformatting that drive resolve the MFT bitmap error issues?
If reformatting the drive will work, then I'll probably do the same thing with the rest of my internal and external drives which only have MFT bitmap errors. Again, those drives aren't throwing any SMART errors. They don't appear to have any physical damage/bad sectors.
Ideally, then I would be in a position to re-purpose some of the old Seagate 8TB external drives for local backup again. I would have a total of 5 of them, which would match the capacity of my internal drives in my pool. Dealing with that many external USB drives is a bit of a pain, though. I was thinking of shucking the external drives and putting them in some sort of external enclosure. Are there any good external enclosures on the market?
Thanks for the help.
Changing title
Link to comment
Share on other sites
10 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.