Justinlu Posted April 8, 2018 Share Posted April 8, 2018 I use unitek USB3.0 4bay enclose. Everything is fine withe scanner but no SMART info even I enabled 'unsafe' and tried beta. Can you help? Thanks. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted April 10, 2018 Share Posted April 10, 2018 Which beta? And could you try this one? http://dl.covecube.com/ScannerWindows/beta/download/StableBit.Scanner_2.5.2.3148_BETA.exe and if you could, submit the data to bitflock. Either by opining the SMART details on a drive that does work and checking the "Submit to bitflock" or using the standalone bitflock app (bitflock.com) And let me know what the ID that it generates is. Quote Link to comment Share on other sites More sharing options...
0 Justinlu Posted April 11, 2018 Author Share Posted April 11, 2018 13 hours ago, Christopher (Drashna) said: Which beta? And could you try this one? http://dl.covecube.com/ScannerWindows/beta/download/StableBit.Scanner_2.5.2.3148_BETA.exe and if you could, submit the data to bitflock. Either by opining the SMART details on a drive that does work and checking the "Submit to bitflock" or using the standalone bitflock app (bitflock.com) And let me know what the ID that it generates is. Tried BEAT, no luck. The ID is 8TIRL2TL Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted April 11, 2018 Share Posted April 11, 2018 That's odd. BitFlock does see the SMART data, so ... it should be seen by StableBit Scanner. If you could, try this: http://wiki.covecube.com/StableBit_Scanner_Advanced_Settings However, check the "NoWmi" in the Smart section and reboot. See if that helps. If not, let me know. Quote Link to comment Share on other sites More sharing options...
0 Justinlu Posted April 11, 2018 Author Share Posted April 11, 2018 40 minutes ago, Christopher (Drashna) said: That's odd. BitFlock does see the SMART data, so ... it should be seen by StableBit Scanner. If you could, try this: http://wiki.covecube.com/StableBit_Scanner_Advanced_Settings However, check the "NoWmi" in the Smart section and reboot. See if that helps. If not, let me know. Checked "NoWmi", restarted service, still cannot see SMART. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted April 16, 2018 Share Posted April 16, 2018 If you could: Click on the "Settings" button in the toolbar and select "Scanner Settings". Enable the "Show advanced settings and information" option, and hit "OK". You will only need to do this once, from now on, it will always display this option. Click on "Settings", and select the new "Advanced Settings and information" option. Find the SMART entry, select it, and select the "verbose" option. Give it a couple of minutes and then run the StableBit Troubleshooter: http://wiki.covecube.com/StableBit_Troubleshooter Quote Link to comment Share on other sites More sharing options...
0 Justinlu Posted April 16, 2018 Author Share Posted April 16, 2018 1 hour ago, Christopher (Drashna) said: If you could: Click on the "Settings" button in the toolbar and select "Scanner Settings". Enable the "Show advanced settings and information" option, and hit "OK". You will only need to do this once, from now on, it will always display this option. Click on "Settings", and select the new "Advanced Settings and information" option. Find the SMART entry, select it, and select the "verbose" option. Give it a couple of minutes and then run the StableBit Troubleshooter: http://wiki.covecube.com/StableBit_Troubleshooter DONE. Quote Link to comment Share on other sites More sharing options...
0 Justinlu Posted April 23, 2018 Author Share Posted April 23, 2018 any update? Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted April 24, 2018 Share Posted April 24, 2018 Sorry, not yet. (https://stablebit.com/Admin/IssueAnalysis/27801) Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted August 23, 2018 Share Posted August 23, 2018 Sorry for the long delay. This should be fixed now, and should just require a restart of the service to fix. Quote Link to comment Share on other sites More sharing options...
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Justinlu
I use unitek USB3.0 4bay enclose. Everything is fine withe scanner but no SMART info even I enabled 'unsafe' and tried beta.
Can you help?
Thanks.
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