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Hello, I have a pretty simple OneDrive business account setup in CloudDrive. It has been working well. When I originally configured it, I set the CloudDrive size to 800GB, using a 1TB OneDrive business account. My idea was to hold 200GB OneDrive storage back for non CloudDrive data.

OneDrive just alerted me that my entire 1TB storage was used. I only have the CloudDrive folder, nothing else. CloudDrive is showing "Cloud Used: 279 GB". How have I reached my 1TB storage limit, when CloudDrive says I'm well under the 800 GB usage? My OneDrive recycle bin is empty. I do not have duplication enabled. What am I missing?

Thanks!

4 answers to this question

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  • 0
Posted

Have you manually inspected your OneDrive folder online? You should be able to see and sum the size of the files inside the CloudDrive subfolder (and see if there are any outside it)?

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Posted

Yeah, I inspected my OneDrive folder online. The only folder I have is the StableBit CloudDrive folder. Nothing else is stored on the OneDrive.

Inside the StableBit CloudDrive folder there are 978 sub folders, each with 500 1MB files, except for folder "1". It has 499 subfolders inside it too, each with 500 1MB files, plus many 1MB files. Seems like some kind of nested duplicates eating up all my storage?

I'm using this CloudDrive + OneDrive account as a dedicated backup for two SQL databases. Maybe I should zip the entire database backups as single files, then drop it into CloudDrive? I wonder if all the metadata from the many many database files and folder structure are doing this? This is just a backup, so I could nuke the whole thing on OneDrive and start over.

Thanks!

 

 

 

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  • 0
Posted

Sadly I've no idea. Certainly if it's just a backup then starting over would be a "fix", but you might want to keep an occasional eye on the size to see if it again starts to grow more than it should (if it does happen again and you catch it early that could give you enough time to do a support ticket with StableBit, so they can figure out if it's a CloudDrive issue or a OneDrive issue - or a OneDrive issue that CloudDrive can work around)?

@Christopher (Drashna) does CloudDrive have any kind of background maintenance it does to look for and clean up folders/files that should've been deleted but weren't for whatever reason (e.g. a provider having a hiccup)? And/or is there (or can we have) a command to tell CloudDrive "get rid of anything in the CloudPart tree that shouldn't be there" or similar?

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Posted

Shane, I appreciate the response. I'm going to try starting over with zip containers and see how that works out. If you find any more information about CloudDrive maintenance/clean up, I'd like to know. Cheers.

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