Scanner isn't scanning one of my drives

[Kelby]

I'm using v. 2.4.0.2929 on WHS 2011.  I have five drives connected, and 4/5 have been scanned and report healthy.  However, I have one drive (a WD20EARX) that just won't scan.  The status bar constantly says "waiting to scan (disk access)."  It's been like this for days.  What's up?

[Christopher (Drashna)]

Open up Scanner, click on the "Settings" button and select the "Scanner Settings..." option. Then head to the "Throttling" tab.  Here you can change the thresholds for the disk access. By default, it should be on "medium" sensitivity. Try setting it on "Low sensitivity", and see if that helps. If it doesn't, uncheck "Do not interfere with disk access", and see if that helps.

 

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