Lewpy Posted June 13 Posted June 13 I have a brand new Western Digital WD80EAAZ drive (I had two, but one has been RMA'd due to sector errors from day one 🙁). There is no SMART information in Scanner, and the temperature isn't shown, while my NVMe drives show up fine. The message shown is: Quote The on-disk S.M.A.R.T. check is not accessible. Drive temperature and operating parameters are not available and will not be monitored. I have tried toggling the Advanced "Unsafe" Direct IO and the "NoWmi" options, but neither have made a difference (I restarted the service in-between changing the settings, and have rebooted a few times since as well). I have tried the Direct IO Test program DirectIoTest-1_0_8915_37373.exe, and this appears to work fine, and I can see SMART attributes including Attribute 194 showing 0x20 (32C). What else can I try to get Scanner to read the SMART attributes of my drive? Quote
Christopher (Drashna) Posted June 20 Posted June 20 Could you open a ticket at https://stablebit.com/Contact ? And this is odd. Everything looks to check out, and checksum is valid, so it should work. But checking the ignore checksum and signauter options may help Quote
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