WD80EFPX

[Trig]

Morning all,

Just swapped out a pair of WD60EFPX's which appear to be readable and work as expected, for a set of 8tb's.

However the WD80EFPX's I get the following error/message in Scanner.

 

The on-disk S.M.A.R.T. check is not accessible.  Drive temperature and operating parameters are not available and will not be monitored.

 

Something not playing nicely on the 8tb versions?

[Christopher (Drashna)]

Most likely, it's more to do with the controller than the disk itself. 

In the advanced settings, there are a couple of options that may help, but mostly the "Unsafe" option in the "Direct I/O" section. 

The advanced settings are hidden until you enable them in the Scanner settings.

[Trig]

Odd that the 6tb version of that same drive doesn't work though, if it were the controller would I have not seen this on one of the many drives I've had on it over the years?

[Lewpy]

If you are still having issues with this drive, it may be worth checking the resolution to my very similar issue with a WD80EAAZ drive.

Ticking the Ignore Checksum option under SMART in the Advanced Options appears to have resolved the issue for me.

Note that it takes about 30 seconds to a minute for the SMART information to start appearing in Scanner, so just wait a short while after making the change before doing anything else. No need to restart the Scanner service or reboot, from my experience.

 

[Trig]

Its been fine since I followed Chris' suggestion, I'll maybe set one drive as per his and the other per yours and see what happens, although there's been a few updates to the software since I posted this, maybe @Christopher (Drashna) could update?

[Trig]

Ok, so the setting is system-wide, not drive/controller so both are set as per Chris' suggestion for now, will see if we can get an update.

[Trig]

I have also now changed the controller from a SuperMicro AOC-SASLP-MV8 card to the onboard SATA headers.

 

Will see how that goes, have removed the Unsafe Direct I/O tick, shouldn't take long for me to start getting errors if something's gonna break..

 

 

Are there any decent controllers that work properly with the Stablebit stuff and Windows 11?

 

@Christopher (Drashna) is there a compatibility list as such, or is the software more reliant on what the OS can do/see rather than it being about the hardware?

[Saphir]

I have exactly the same problem with a WD80EFPX. A WD80EFPX too I bought last year has this problem not. The "Unsafe" option didn't help for me but Lowepy's hint "Ignore Checksum" did help, thanks for that.