ACD - Slow download and I/O Error (gateway timeout)

[smartz34]

Hi,

 

I am using Amazon Cloud Drive. I uploaded some files to see upload speeds; I am getting full upload speeds (100Mb/35Mb speed). Tried downloading (copying from the virtual drive to my desktop) a less than 200Mb file and it took 6 minutes, going slower than upload speeds itself. Tried multiples file and even tried a full folder. Same issue with downloading super slow.

 

Uploaded a 100Mb file directly to Amazon (less than 20 seconds) and downloaded it (less than 10 seconds). So no issues with uploading/downloading from Amazon directly.

 

In StableBit CloudDrive, I did notice a lot of I/O Errors. All saying

"...is having trouble downloading data from Amazon Cloud Drive. The operation is being retired.

Error: HTTP Status GatewayTimeout

This error occured x times.

Make sure you are connected to the Internet and have sufficient bandwidth available."

 

 

Are there settings I need to change in StableBit CloudDrive? Or should I be copying files a different way?

 

Thank you!

[Christopher (Drashna)]

Just in case, could you upgrade to this build?

http://dl.covecube.com/CloudDriveWindows/beta/download/StableBit.CloudDrive_1.0.0.784_x64_BETA.exe

 

If the issue persists on that, please let me know.

[smartz34]

I/O Error's have decreased. Not happening as much but still happens.

Download speeds seems to have increased. Only downloading at 50% of my speed. Better than before but not 100% there.

Definitely in the right direction.

 

[smartz34]

12/21/2016 - I take back what I aid about I/O errors. Started getting them back again now.

 

12/23/2016 - No more IO errors so far between 12/21 and 12/23. Fingers crossed.

[Christopher (Drashna)]

Sorry for the delay here.

 

It looks like this is a communication issues with Amazon, and not something really in our control.

 

That said, please open a ticket here: 

https://stablebit.com/Contact

 

And run this: 

http://dl.covecube.com/Troubleshooter/StableBit.Troubleshooter.exe