jjbrunton Posted September 29, 2016 Share Posted September 29, 2016 After coming back to the application to test if it was any more stable than the last time I used it, I find I am unable to install it. I get the following error log on install: [1498:1EE0][2016-09-29T15:57:16]i001: Burn v3.10.3.3007, Windows v6.3 (Build 9600: Service Pack 0), path: C:\Users\Jamie\AppData\Local\Temp\1\{6539C7D8-1AEC-40A5-9E15-FF8BFAA2A2AF}\.cr\StableBit.CloudDrive_1.0.0.721_x64_BETA.exe [1498:1EE0][2016-09-29T15:57:16]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\CloudDrive' [1498:1EE0][2016-09-29T15:57:16]i000: Initializing numeric variable 'LaunchUI' to value '1' [1498:1EE0][2016-09-29T15:57:16]i000: Initializing numeric variable 'StopService' to value '0' [1498:1EE0][2016-09-29T15:57:16]i009: Command Line: '-burn.clean.room=C:\Users\Jamie\Downloads\StableBit.CloudDrive_1.0.0.721_x64_BETA.exe -burn.filehandle.attached=308 -burn.filehandle.self=316' [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Jamie\Downloads\StableBit.CloudDrive_1.0.0.721_x64_BETA.exe' [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Jamie\Downloads\' [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Jamie\AppData\Local\Temp\StableBit_CloudDrive_(64_bit)_20160929155716.log' [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'WixBundleName' to value 'StableBit CloudDrive (64 bit)' [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'WixBundleManufacturer' to value 'Covecube Inc.' [1498:1E08][2016-09-29T15:57:16]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033 [1498:1E08][2016-09-29T15:57:16]i000: Setting version variable 'WixBundleFileVersion' to value '1.0.721.0' [1498:1EE0][2016-09-29T15:57:16]i100: Detect begin, 2 packages [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'NETFRAMEWORK45' to value '394271' [1498:1EE0][2016-09-29T15:57:16]i052: Condition 'NOT VersionNT64' evaluates to false. [1498:1EE0][2016-09-29T15:57:16]i052: Condition 'VersionNT64' evaluates to true. [1498:1EE0][2016-09-29T15:57:16]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'C:\Program Files' [1498:1EE0][2016-09-29T15:57:16]i000: Registry key not found. Key = 'SOFTWARE\StableBit\CloudDrive' [1498:1EE0][2016-09-29T15:57:16]i000: Setting version variable 'KmdfVersion' to value '1.13.9600.16384' [1498:1EE0][2016-09-29T15:57:16]i052: Condition 'PreviousInstallFolder' evaluates to false. [1498:1EE0][2016-09-29T15:57:16]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true. [1498:1EE0][2016-09-29T15:57:16]i101: Detected package: NetFx451Web, state: Present, cached: None [1498:1EE0][2016-09-29T15:57:16]i101: Detected package: CloudDriveApplication, state: Absent, cached: None [1498:1EE0][2016-09-29T15:57:16]i052: Condition '(VersionNT >= v6.0)' evaluates to true. [1498:1EE0][2016-09-29T15:57:16]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true. [1498:1EE0][2016-09-29T15:57:16]i199: Detect complete, result: 0x0 [1498:1E08][2016-09-29T15:57:19]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [1498:1E08][2016-09-29T15:58:10]i000: Setting string variable 'InstallFolder' to value 'C:\Program Files\StableBit\CloudDrive' [1498:1E08][2016-09-29T15:58:10]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [1498:1EE0][2016-09-29T15:58:10]i200: Plan begin, 2 packages, action: Install [1498:1EE0][2016-09-29T15:58:10]w321: Skipping dependency registration on package with no dependency providers: NetFx451Web [1498:1EE0][2016-09-29T15:58:10]i000: Setting string variable 'WixBundleRollbackLog_CloudDriveApplication' to value 'C:\Users\Jamie\AppData\Local\Temp\StableBit_CloudDrive_(64_bit)_20160929155716_000_CloudDriveApplication_rollback.log' [1498:1EE0][2016-09-29T15:58:10]i000: Setting string variable 'WixBundleLog_CloudDriveApplication' to value 'C:\Users\Jamie\AppData\Local\Temp\StableBit_CloudDrive_(64_bit)_20160929155716_000_CloudDriveApplication.log' [1498:1EE0][2016-09-29T15:58:10]i201: Planned package: NetFx451Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [1498:1EE0][2016-09-29T15:58:10]i201: Planned package: CloudDriveApplication, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [1498:1EE0][2016-09-29T15:58:10]i299: Plan complete, result: 0x0 [1498:1EE0][2016-09-29T15:58:10]i300: Apply begin [1498:1EE0][2016-09-29T15:58:10]i010: Launching elevated engine process. [1498:1EE0][2016-09-29T15:58:10]i011: Launched elevated engine process. [1498:1EE0][2016-09-29T15:58:11]i012: Connected to elevated engine. [2270:23C4][2016-09-29T15:58:11]i358: Pausing automatic updates. [2270:23C4][2016-09-29T15:58:11]i359: Paused automatic updates. [2270:23C4][2016-09-29T15:58:11]i360: Creating a system restore point. [2270:23C4][2016-09-29T15:58:11]i362: System restore disabled, system restore point not created. [2270:23C4][2016-09-29T15:58:11]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2cfb11b7-b11d-46c8-b2cb-43f44a874209}, options: 0x7, disable resume: No [2270:23C4][2016-09-29T15:58:13]i000: Caching bundle from: 'C:\Users\Jamie\AppData\Local\Temp\1\{42D6B8BF-32DA-4AF7-AEFC-F33BDA5C1767}\.be\StableBit.CloudDrive_x64.exe' to: 'C:\ProgramData\Package Cache\{2cfb11b7-b11d-46c8-b2cb-43f44a874209}\StableBit.CloudDrive_x64.exe' [2270:23C4][2016-09-29T15:58:13]i320: Registering bundle dependency provider: {2cfb11b7-b11d-46c8-b2cb-43f44a874209}, version: 1.0.721.0 [2270:23C4][2016-09-29T15:58:13]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2cfb11b7-b11d-46c8-b2cb-43f44a874209}, resume: Active, restart initiated: No, disable resume: No [2270:225C][2016-09-29T15:58:13]i305: Verified acquired payload: CloudDriveApplication at path: C:\ProgramData\Package Cache\.unverified\CloudDriveApplication, moving to: C:\ProgramData\Package Cache\{2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}v1.0.721\StableBit.CloudDrive.msi. [2270:23C4][2016-09-29T15:58:13]i323: Registering package dependency provider: {2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}, version: 1.0.721, package: CloudDriveApplication [2270:23C4][2016-09-29T15:58:13]i301: Applying execute package: CloudDriveApplication, action: Install, path: C:\ProgramData\Package Cache\{2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}v1.0.721\StableBit.CloudDrive.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" LAUNCHUI="1" STOPSERVICE="0" INSTALLLOCATION="C:\Program Files\StableBit\CloudDrive"' [2270:23C4][2016-09-29T15:58:19]e000: Error 0x80070643: Failed to install MSI package. [2270:23C4][2016-09-29T15:58:19]e000: Error 0x80070643: Failed to execute MSI package. [1498:1EE0][2016-09-29T15:58:19]e000: Error 0x80070643: Failed to configure per-machine MSI package. [1498:1EE0][2016-09-29T15:58:19]i319: Applied execute package: CloudDriveApplication, result: 0x80070643, restart: None [1498:1EE0][2016-09-29T15:58:19]e000: Error 0x80070643: Failed to execute MSI package. [2270:23C4][2016-09-29T15:58:19]i318: Skipped rollback of package: CloudDriveApplication, action: Uninstall, already: Absent [1498:1EE0][2016-09-29T15:58:19]i319: Applied rollback package: CloudDriveApplication, result: 0x0, restart: None [2270:23C4][2016-09-29T15:58:19]i329: Removed package dependency provider: {2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}, package: CloudDriveApplication [2270:23C4][2016-09-29T15:58:19]i351: Removing cached package: CloudDriveApplication, from path: C:\ProgramData\Package Cache\{2A1315D8-75CA-4F47-9F69-5FCF5117EAD3}v1.0.721\ [2270:23C4][2016-09-29T15:58:19]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2cfb11b7-b11d-46c8-b2cb-43f44a874209}, resume: None, restart: None, disable resume: No [2270:23C4][2016-09-29T15:58:19]i330: Removed bundle dependency provider: {2cfb11b7-b11d-46c8-b2cb-43f44a874209} [2270:23C4][2016-09-29T15:58:19]i352: Removing cached bundle: {2cfb11b7-b11d-46c8-b2cb-43f44a874209}, from path: C:\ProgramData\Package Cache\{2cfb11b7-b11d-46c8-b2cb-43f44a874209}\ [2270:23C4][2016-09-29T15:58:19]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2cfb11b7-b11d-46c8-b2cb-43f44a874209}, resume: None, restart initiated: No, disable resume: No [1498:1EE0][2016-09-29T15:58:20]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No Quote Link to comment Share on other sites More sharing options...
0 jjbrunton Posted September 29, 2016 Author Share Posted September 29, 2016 Managed to get it installed via package cache but now I'm hit with another issue: Timed out waiting for disk to arrive..... Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted October 1, 2016 Share Posted October 1, 2016 The "0x80070643" error indicates that the system has a pending reboot (usually). Rebooting the system usually fixes this issue (and it sounds like that was the case). However, I can't help you on the shipping part, but I definitely know how that feels. It can never arrive soon enough. Quote Link to comment Share on other sites More sharing options...
0 jjbrunton Posted October 4, 2016 Author Share Posted October 4, 2016 The "0x80070643" error indicates that the system has a pending reboot (usually). Rebooting the system usually fixes this issue (and it sounds like that was the case). However, I can't help you on the shipping part, but I definitely know how that feels. It can never arrive soon enough. You misunderstood - I am getting an error in CloudDrive "Timed out waiting for disk to arrive" the disk is also not present in disk management. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted October 8, 2016 Share Posted October 8, 2016 Sorry, missed the other post. What provider are you using, and what version of StableBit CloudDrive are you using? Quote Link to comment Share on other sites More sharing options...
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jjbrunton
After coming back to the application to test if it was any more stable than the last time I used it, I find I am unable to install it.
I get the following error log on install:
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