...another "Can't Enumerate folder" incident.

[Roger79]

I am getting this error when opening balancing settings. Unless DP is checking or balancing or duplicating the pool. I read through the logs but it tells me nothing, so I hope some of the super guys at the support team in here can give me some pointers in how to fix it.

 

Allready uploaded the log...

 

Roger.

[LindsayCole]

Okay, so I just went through this, on a 120TB setup. Drivepool was unable to balance and duplicate properly throughout this. Unfortunately the StableBit teal (while involved thoroughly, had trouble figuring it out.)

 

I found two problems.

 

Problem one: I had a failing hard drive. Once I found and removed that, DrivePool was able to scan, and tell me a file it was failing on.

 

Problem two: Many times, it was an old file that the file path for some reason was being detected as too long. I usually would go through each drive individually, and either delete, or remove from the DrivePool. Then when you measure again, it will find another file, ect, ect until you are good. I eventually found two directories, and removed the two directories, and all came good again. I verified the integrity of the files, let DP work its magic getting caught up on duplication and such, then place the directories back, in a shorted folder structure.

 

This solved the problem.

 

Hope it helps.

[Roger79]

Okay, so I just went through this, on a 120TB setup. Drivepool was unable to balance and duplicate properly throughout this. Unfortunately the StableBit teal (while involved thoroughly, had trouble figuring it out.)

 

I found two problems.

 

Problem one: I had a failing hard drive. Once I found and removed that, DrivePool was able to scan, and tell me a file it was failing on.

 

Problem two: Many times, it was an old file that the file path for some reason was being detected as too long. I usually would go through each drive individually, and either delete, or remove from the DrivePool. Then when you measure again, it will find another file, ect, ect until you are good. I eventually found two directories, and removed the two directories, and all came good again. I verified the integrity of the files, let DP work its magic getting caught up on duplication and such, then place the directories back, in a shorted folder structure.

 

This solved the problem.

 

Hope it helps.

 

Problem one: I have a drive with to many headparkings.

Problem two: I have to check. I got quite a few folders and files to check so it's going to take a while.

 

Thanks for giving me a few pointers. Going on vacation for three weeks now so maybe I manage to squeeze in a few hours here and there to check the folders. 

[LindsayCole]

Sounds good. If there is anything you need, please let me know.

 

This is a frustrating error to deal with