JazzMan Posted May 20, 2016 Share Posted May 20, 2016 Following; http://wiki.covecube.com/StableBit_DrivePool_F1655 Got to step 4, but the unpooled disks are not showing up to add to the existing pool. Does DP still think they are associated to the missing pool? So, I had 8 drives in pool D: and 5 in pool E: stopped the service and moved the subfolders of the poolpart hidden folder to the root of each of the 5 drives that made up E: started the service and as the wiki states, E: has disappeared But now, all I have available to add to pool D: is my C: drive, none of the disks that were unpooled from E: I restarted the computer but the drives are still unavailable to pool. Ver 2.2.0.651 Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted May 22, 2016 Share Posted May 22, 2016 Actually, could you open a ticket for this, at https://stablebit.com/Contact ? Specifically, if you could grab the logs from the system? http://wiki.covecube.com/StableBit_DrivePool_2.x_Log_Collection As well as a memory dump of the service? http://wiki.covecube.com/StableBit_DrivePool_Service_Memory_Dump After doing this, try resetting the settings: http://wiki.covecube.com/StableBit_DrivePool_Q2299585B Quote Link to comment Share on other sites More sharing options...
0 JazzMan Posted May 22, 2016 Author Share Posted May 22, 2016 Thanks. I came across a forum post that mentioned deleting %AppData%\StableBit DrivePool, so that is what I did, and that worked. You might want to add that step to reset the settings (UI or alternate) to the wiki. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted May 23, 2016 Share Posted May 23, 2016 Well, it's part of the "reset the settings" in the manual section (alternative steps) in the last link. Aside from that, it really shouldn't have affected it like that, as these are UI settings. By chance, do you have a backup of these files (or could you right click on the folder and "restore previous versions", but open them and copy them and upload them to us? (Use the "Log Collection" link to upload them). Quote Link to comment Share on other sites More sharing options...
0 JazzMan Posted May 23, 2016 Author Share Posted May 23, 2016 Uploaded copies from "restore previous versions". The first one or two are probably what you would want, after that I was just always deleting the ProgramData before even trying to restart the service. Its not very significant to me that you pursue it, as I used the "reset the settings" workaround once I found it. I did it manually because I didn't know I could do it in the UI. Thanks. Quote Link to comment Share on other sites More sharing options...
0 Christopher (Drashna) Posted May 25, 2016 Share Posted May 25, 2016 You are very welcome, and thank you. While it may not affect you anymore, we'd rather take a look at them, to see if we can prevent the issue from occurting in the future. Quote Link to comment Share on other sites More sharing options...
Question
JazzMan
Following;
http://wiki.covecube.com/StableBit_DrivePool_F1655
Got to step 4, but the unpooled disks are not showing up to add to the existing pool.
Does DP still think they are associated to the missing pool?
So,
I had 8 drives in pool D: and 5 in pool E:
stopped the service and moved the subfolders of the poolpart hidden folder to the root of each of the 5 drives that made up E:
started the service and as the wiki states, E: has disappeared
But now, all I have available to add to pool D: is my C: drive, none of the disks that were unpooled from E:
I restarted the computer but the drives are still unavailable to pool.
Ver 2.2.0.651
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