A few issues/questions from a trial user

[frank33v]

I am trialing drivepool and scanner on a Windows7x64 home premium machine with an ASRock H97 board using onboard USB3 and SATA3 connected drives.

 

1)  Using 2.5.1.3602 it seems that the settings-scanner-heat-warning threshold is ignored for all my drives.  The default install set this at 32F and all my drives alerted at around 89F.  I changed the threshold to 103F but they still alerted.  I got around this by telling each drive to ignore the MAX temp threshold, but that's not the same thing is it?  I have since installed the Beta version due to my next issue but have not removed the individual drive override to check this issue..

 

2) I started a scan on a WD MyBook 1230 USB 4TB drive in hopes of testing it before shucking the case.  It was running clean when I noticed no smart data being collected.  I noticed  a thread on the forums which it was indicated to install the BETA version and make changes to advanced settings.  Which I did.  Started a scan again and no smart data  and immediately reported "unable to read 214 sectors". These appear to be the first sectors it started to scan.  It is still scanning so I don't know how it will finish up but which scan do I believe??  If it ends up with only 214 sectors should I return it rather than shucking the case?  Is that enough to be a considered a problem.  Incidentally I have three of these and two report exactly the same 214 unreadable sectors and the third has yet to find a problem.  Also is there any fix to get the SMART data?   Will it be available when the drive is connected directly via SATA rather than USB3.0?  It seems the other thread on here is left unresolved on this matter..

[frank33v]

The scan finished normally and did not find any more unreadable sectors.   Yet I see on the disk map it did not scan the entire thing ??

I marked all the unreadable's as unchecked, bumped my date ahead and am re-scanning....gonna be awhile.

[Christopher (Drashna)]

You may want to incrase the max temperature and/or decrease the threshold. 

This should help avoid the issues with the warnings:

http://stablebit.com/Support/Scanner/2.X/Manual?Section=Heat

 

However, if the disk has the manufacturer limits listed, then changing the threshold is best option. 

 

 

 

As for the WD external, make sure you're using this version:

http://dl.covecube.com/ScannerWindows/beta/download/StableBit.Scanner_2.5.2.3117_BETA.exe

Well, 3109 or up, as this should address the specific issue, as there is a bug with the drive's firmware and how it reports the disk information. 

[frank33v]

I will try that version......I didn't know there was a more recent BETA version available other than the one listed on the website.

[frank33v]

something just happened relative to  my license???

 

I removed everything and reloaded the BETA version from online, then saw your post and upgradedto 3117 BETA.   Started scanningmy drives and all looked pretty good.

 

Then just now the applications window faded and said I needed a license (like it does on a new install).   Strangely enough it did the same thing for DrivePool, I am sitting now and it wants me to click on the button to get a new license.

Nevermind, I know why...remember I bumped my date ahead to force a rescan....I put the date back to the correct date which is a day prior to my license...oops.

[Christopher (Drashna)]

I will try that version......I didn't know there was a more recent BETA version available other than the one listed on the website.

The public betas have been more thoroughly tested, while the internal betas (such as the one I linked), address specific issues (such as this) and are pushed out more frequently. 

 

 

something just happened relative to  my license???

 

I removed everything and reloaded the BETA version from online, then saw your post and upgradedto 3117 BETA.   Started scanningmy drives and all looked pretty good.

 

Then just now the applications window faded and said I needed a license (like it does on a new install).   Strangely enough it did the same thing for DrivePool, I am sitting now and it wants me to click on the button to get a new license.

Nevermind, I know why...remember I bumped my date ahead to force a rescan....I put the date back to the correct date which is a day prior to my license...oops.

 

Yeah, that could do it. 

 

If you want to rescan, you can actually reset the status in the UI:

http://stablebit.com/Support/Scanner/2.X/Manual?Section=Disk%20Scanning%20Panel

If you double click on the disk, there should be a column of buttons on the left side. The 4th one can reset the status of the scan.