Jump to content
  • 0

Why does it keep notifying me of things I don't want to be notified about??


Nerva

Question

About a year ago I went into Settings > Notification Settings and disabled the notification for "Notify when a disk is overheating".   Yet I've continued to see one popup after another notifying me of an overheating drive.   Out of curiousity, I enabled email notifications, and now I'm being spammed with drive overheating messages.   I'm currently running 2.5.2.3100 beta.

Link to comment
Share on other sites

8 answers to this question

Recommended Posts

  • 0

Sorry for not explaining.  It may be a SMART error that is generating the warning, as opposed to strictly the temperature.

 

And speaking of which, have you unchecked the "Notify on SMART Warnings" as well? 

If not, try that, and see if that helps, as well. 

 

Also, could you enable verbose logging for the notifications?

To do so, click on the Settings button in the toolbar and select Scanner Settings. Enable the Show advanced settings and information option, and hit "OK". You will only need to do this once, from now on, it will always display this option.

Click on Settings, and select the new Advanced Settings and information option.
This should open up to the "Logging" tab. Find "Notifications" in the list, click on it, and then select the "Verbose" option. Click "Ok"
 
Once it's generated more notifications, send the logs to us:
Open up " C:\ProgramData\StableBitScanner\", right click on "Service", select "Send To" > Compressed folder. 
THen open a ticket at https://stablebit.com/Contactand upload the Compressed folder there.
Link to comment
Share on other sites

  • 0

Was there ever a resolution to this? I am have the same notification problem.

I disabled temperature notifications and I still receive them when the temperature warning threshold setting is crossed.

 

Scanner version: 2.5.2.3103

Disk: Seagate ST8000AS0002

SMART temperature threshold: 134F

Warning temperature threshold setting: 27F

 

J.Hopple

Link to comment
Share on other sites

  • 0

I don't think so. 

 

At the time, I wasn't able to reproduce it, but I am now

 

However, I think I know what is going on here...  The notification mentions when it exceeds the max specified temp, but what you're seeing is the "warning" temp threshold being exceeded.  Either way, it shouldn't be happening, or at least handled better. 

 

I've flagged the issue here:

https://stablebit.com/Admin/IssueAnalysis/25990

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...