Moving a licence

[Bluetac]

I need to move a licence from a system that has failed to another one, I contacted email support a few days ago but have not heard anything back, this is for both Scanner and Drivepool, can someone please help as I have used up all the time on the trial to ensure stability and now I cannot store any new data.

[Christopher (Drashna)]

The only tickets I see from you are from this morning.  Both of which have been responded to. 

[Bluetac]

10 hours ago, Christopher (Drashna) said:

The only tickets I see from you are from this morning.  Both of which have been responded to. 

Hi Chris, I am not sure what happened, I filled out the form a few days ago but did not use the verify option, this time I did and I can see the email response. I have just replied to them both with the machines I need to have deactivated.

Many thanks

 

[Christopher (Drashna)]

No worries!  Sometimes, internet stuff .... 

But glad that we got it sorted.