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Pool Directory structure corruption


GiuseppeChillemi

Question

Hi,
 I have added my S: drive to my D: pool.
 I have then moved my existing S: Data to D:\
 This morning I noticed the file moving was still unfinished. I have found a "PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562" directory in S: in place of the directory name of an existing directory I asked to move. Yes, drive pool corrupted the name of a directory in S: while coping S: on D: pool whose S: is part of.
 I have gone deep on this directory and it seems it is eating itself as I have found a recursive strucutre

 S:/ PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562 / T1 / PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562 / T1 / PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562 / T1 /

 Note: T1 was the destination directory in the D: pool.

 I have then opened DrivePool GUI and it was informing me there was a problem in file duplication.

 Here is a last summary

 My pool is labeled D:
 I have added S: drive to D: pool
 S: had existing data
 I moved all S: existing data to D:
 A directory in S: changed its name in "PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562".  It is recursive made of T1:/PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562 / T1 / PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562/ T1 ...
 T1 was the destination folder in D: pool
 Drive Pool Informed me there was a problem in duplication.

 What is happening here, Is my pool going to be totally corrupted ?
 How I could verify ?

EDIT: I have just noticed that PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562
is located in both:

D:/t1/PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562

s:/PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562/t1/......

 

EDIT2: The directory is "hidden" in both dimensions (the S: Partition dimension and D: Pool dimension)

 

Hint: in S:/ there probably was a very long directory path with unusual (accented) charecters...

 

 

Regards
   Giuseppe Chillemi
 

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Follow Up:

 

After some investigation I have discovered "PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562" is the hidden root dir of the pool structure on S:

 

For some strange reason it is "bridged" (I mean: it appears too) with

 

D:/t1/PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562

 

(Note: D: is the Pool Label)

 

Here is the FULL DEPTH path in d:

 

D:\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\Documenti

 

Here is the full path in S:

 

S:\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1

 

Surprise, I have found another link at this level (S: ... T1).

There is another: "PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562"

 

 

Which goes deep to:

 

S:\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\PoolPart.82dabc01-dddd-45bb-87ae-8d51c7774562\T1\Documenti\_TowerTech\Prelevamento Expopages\Expo\Stand

 

How do I restore the correct working ?

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How are you adding the contents to the pool?

 

If you copying everything to the pool using a command line utility or the like, it could definitely cause the recursive folder structure like this.

 

 

Specifically, when moving existing data into the pool, using our "Seeding" guide is the best method:

http://wiki.covecube.com/StableBit_DrivePool_Q4142489

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Hi,

  I have used Directory Opus, a powerful file manager.

 

  I have moved the files using its move function which copies and then deletes from the start folder.

 

  Also, Is there a way to solve this recursive directory problem ? I mean: how I could safely remove this problem ? Should I delete the directory ?  Where ?

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Ah, then it may be how it's handling the copy.

If you added the disk to the pool, and then used Directory Opus to move the contents of the disk into the pool, it is likely causing this.

 

 

As for fixing the issue. Is there anything in this recursive folder?
If not, then just delete the extra folders.

 

If there IS contents in the folders, you'll ... want to fish it out and make sure it's located in the correct location.

And ideally, do this on the S:\ drive.

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I am just rebooting my server after performing the selected operations.

 

I have had only this problem (bold one) following the guide:

 

  1. Follow: Q7200705
  2. Open up StableBit DrivePool's UI.
  3. Click on the "Gear" icon in the top, right-hand corner.

I have connected to the server using TeamManager.

I have then started the UI and it kept trying to connect to the service.

I have tried to open the "troubleshotting menu'" but I don't undestand what is the blue gear. Is the blue pie chart like drawing on the upper left ? (Note: the guide states: on the right hand corner)

 

  Giuseppe Chillemi

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In the UI for DrivePool, in the top right-hand corner, next to the "X"/close button, there should be a small gear. This has a number of troubleshooting options, including a "Reset all settings".

This resets the settings for DrivePool and leaves the licensing information intact (so you don't need to reactivate the license).

 

Gear Icon.png

I've highlighted the icon in a red box.

 

 

 

As for the "Other"/"Altro" space here, this is very normal.

If you notice, it is about 10GBs as compared to your many TBs of space. So on the disks in your system, it may not show up in the UI easily. However, if you hover over the disks, it should show a tooltip with the contents listed. You may be able to see the specific amount of "Other" data on each disk.

 

Also, you may not be able to ever get rid of the other" data. For details on this, see here:

http://community.covecube.com/index.php?/topic/37-faq-unduplicated-vs-duplicated-vs-other-vs-unusable/&do=findComment&comment=3635

 

 

However, you do have a large "Unusable for duplication" section on your pool.

The link above talks about that as well, but it's usually because of the size of the disks, and/or the different amount of content.

It does NOT count against the usable space for unduplicated data though.

 

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