Scanner Initializing Issue

[lottathought]

I am running into an issue with Scanner initializing on the Server.

Running 8.1 Pro OS on the Server.

 

When I say it is an issue, what I mean is it just keeps on initializing. I have let it run 15 minutes before and it never went past initializing.  I finally just clicked out of it.

Sometimes it will come up in approx 5 minutes...but mostly it will just act hung in initializing until I give up.

 

As a side note, while this is what is happening with Scanner on the Server that I am actually watching, when I log in remotely from the office on the other side of the house, it can take a few minutes...but does usually come up. (I am using Scanner in the office to remotely monitor the same Server.)

 

I also use Drivepool and it pops up with no problem.

 

What I am trying to determine is if there is something that I should check, reset or if I should just un-install Scanner... and re-download the program to install again.

[Christopher (Drashna)]

Could you open a ticket at https://stablebit.com/Contact ?

 

Also could you do this:

http://wiki.covecube.com/StableBit_Scanner_for_Windows_Error_Reports

 

And this:

http://wiki.covecube.com/StableBit_Scanner_Freeze

 

And after doing that, try resetting the settings:

http://wiki.covecube.com/StableBit_Scanner_Q4200749