I upgraded today to the latest version - 2.4.0.2929 from an older version that was working great. Since upgrading, the background service appears to no longer be starting. I have tried removing the addon, rebooting, and reinstalling the addon, followed by another reboot by I get the same issue.
If I manually start the ScannerService.exe found in "C:\Program Files (x86)\StableBit\Scanner" I get a command prompt window with the scanner running and eventually I get information like before in the Dashboard. However, after this manual start, it takes at least 5-10 minutes before information appears.
What information can I provide to assist with debugging this issue? Other than the upgrade from 2.3.1.2859, nothing else has changed.
Background Service not starting after upgrade
in General
Posted
I upgraded today to the latest version - 2.4.0.2929 from an older version that was working great. Since upgrading, the background service appears to no longer be starting. I have tried removing the addon, rebooting, and reinstalling the addon, followed by another reboot by I get the same issue.
If I manually start the ScannerService.exe found in "C:\Program Files (x86)\StableBit\Scanner" I get a command prompt window with the scanner running and eventually I get information like before in the Dashboard. However, after this manual start, it takes at least 5-10 minutes before information appears.
What information can I provide to assist with debugging this issue? Other than the upgrade from 2.3.1.2859, nothing else has changed.