fdt

Hi, I installed the last beta version of Scanner 2.6.0.3303 and register to Stablebit Cloud. 3 drives are missing even after resintalling and rebooting several times (they are ok in Drivepool). Reinstalling version 2.5.5.3293 fixed the issue. The Scanner service takes now more than 1 minute to start. Regards.

Same here. I forgot to mention that chkdsk does not report any errors.

V.2.5.5.3293 The "Repair Volume" window does not open anymore when clicking on the notification. The top bar changes to orange but nothing else happens.

Hi Christopher, I have already a remote session with Alex scheduled today. The number of files/directories impacted by the issue is random: if I update the pool then the list of files and their number will change.

I tried with v689. Same issue. I will update this post with the outcome of the dpcmd command line tool. Update: less files this time, but still an issue + inconsistent directories and files. No change to the pool between v682 above and v689. C:\Windows\system32>dpcmd check-pool-fileparts e:\ 0 dpcmd - StableBit DrivePool command line interface Version 2.2.0.689 Detail level: Summary Listing types: + Directory - File -> File part * Inconsistent duplication ! Error Listing format: [{0}/{1} IM] {2} {0} - The number of file parts that were found for this file / directory. {1} - The expected duplication count for this file / directory. I - This directory is inheriting its duplication count from its parent. M - At least one sub-directory may have a different duplication count. {2} - The name and size of this file / directory. Scanning... ! Error: Can't get duplication information for '\\?\e:\Videos Musique\Hellfest 2016\Inquisition au Hellfest_2016_06_17.mp4'. The system cannot find the path specified ! Error: Can't get duplication information for '\\?\e:\System Volume Information'. Access is denied Summary: Directories: (12 013) Files: (144 213) 26,2 TB (28 789 670 917 323 File parts: (207 886) 50,5 TB (55 557 417 197 863 * Inconsistent directories: 1 * Inconsistent files: 5 * Missing file parts: 5 33,9 GB (36 389 706 108 ! Error reading directories: 1 ! Error reading files: 1

I have a remote session planned with Alex next monday. WIth v682 installed by Alex during the last debug session - of course the issue didn't show up :-) C:\Windows\system32>dpcmd check-pool-fileparts e:\ 0 dpcmd - StableBit DrivePool command line interface Version 2.2.0.682 Detail level: Summary Listing types: + Directory - File -> File part * Inconsistent duplication ! Error Listing format: [{0}/{1} IM] {2} {0} - The number of file parts that were found for this file / directory. {1} - The expected duplication count for this file / directory. I - This directory is inheriting its duplication count from its parent. M - At least one sub-directory may have a different duplication count. {2} - The name and size of this file / directory. Scanning... ! Error: Can't get duplication information for '\\?\e:\Software\ocker\fvvfvvunvvlock.zip'. The system cannot find the path specified ... ! Error: Can't get duplication information for '\\?\e:\Vvos Mvue\Hellfest 20v\Inquvition au vst_2016_06_17.mp4'. The system cannot find the path specified ! Error: Can't get duplication information for '\\?\e:\System Volume Information'. Access is denied Summary: Directories: (11 933) Files: (142 794) 26,0 TB (28 543 281 929 449 File parts: (206 542) 50,3 TB (55 307 558 202 775 * Inconsistent directories: 0 * Inconsistent files: 0 * Missing file parts: 0 0 B (0 ! Error reading directories: 24 ! Error reading files: 23 I will try version 684.

Hi Christopher, Hi Alex, The issue is back on my system with version 682. :-( @Alex: are you still available for a support session? Thx François

The message appears in the notification area. Nothing else, no reference to any files. And it is totally random.

Hi, I got this new error message using version 670 on Windows 10 Anniversary Update. I had to recheck the duplication. Regards. Envoyé de mon ONEPLUS A3003 en utilisant Tapatalk

Hi Christopher, My apologies but I didn't have time to investigate more this issue so I didn't give you a feedback. I have resintalled my server using the latest build of Windows 10 (July 2016 - 1607). I am still facing the same issue with version 282 Beta and even if I recreate the pool - what I have done so far. Version 670 Beta is still working as expected. Can we setup this debug session? Thx

Hi Christopher, What "newer" builds? I have the issue with version 672 up to 675 - which is the lastest one I find on http://dl.covecube.com/DrivePoolWindows/beta/download/. I don't have the issue with 670 and running the dpcmd command line tool to check the duplication is ok with 670 and, once upgraded, ko with 672-675. Thx.

Hi, I have an issue since version 672 up to 675 that I've just tested. When measuring the pool I have a feedback message stating that DP failed to measure the pool on a given file. If I remove this file from the pool, it will fail on another file. I have done a checkdisk on all disks from the pool: no error. If I reinstall version 670, no issue measuring the pool, accessing the files, etc... V672-675: C:\Windows\system32>dpcmd check-pool-fileparts E:\Software\ 4 dpcmd - StableBit DrivePool command line interface Version 2.2.0.675 Detail level: File Parts Listing types: + Directory - File -> File part * Inconsistent duplication ! Error Listing format: [{0}/{1} IM] {2} {0} - The number of file parts that were found for this file / directory. {1} - The expected duplication count for this file / directory. I - This directory is inheriting its duplication count from its parent. M - At least one sub-directory may have a different duplication count. {2} - The name and size of this file / directory. Scanning... + [5x/1x IM] E:\Software\ -> \Device\HarddiskVolume22\PoolPart.dc497ef0-c8b9-4a56-b999-395c945d4d30\Software [Device 2] -> \Device\HarddiskVolume13\PoolPart.7c21268f-18b8-484e-b866-f654ac46565d\Software [Device 12] -> \Device\HarddiskVolume30\PoolPart.8b333231-3065-40f1-8289-5f0fc373c8f4\Software [Device 15] -> \Device\HarddiskVolume33\PoolPart.06d0e8d6-74e8-4652-b5fa-ebfc43d5c822\Software [Device 17] -> \Device\HarddiskVolume36\PoolPart.9d9a0845-27b8-4211-9fc0-f66d61688e76\Software [Device 19] - [1x/1x] E:\Software\aaaaaa.exe (1,03 MB - 1 084 888 -> \Device\HarddiskVolume13\PoolPart.7c21268f-18b8-484e-b866-f654ac46565d\Software\aaaaaa.exe [Device 12] ! Error: Can't get duplication information for '\\?\E:\Software\xxxx.txt'. The system cannot find the path specified ! Error: Can't get duplication information for '\\?\E:\Software\yyyy.txt'. The system cannot find the path specified ! Error: Can't get duplication information for '\\?\E:\Software\folder1'. The system cannot find the path specified ! Error: Can't get duplication information for '\\?\E:\Software\folder2'. The system cannot find the path specified Summary: Directories: (1) Files: (1) 1,03 MB (1 084 888 File parts: (1) 1,03 MB (1 084 888 * Inconsistent directories: 0 * Inconsistent files: 0 * Missing file parts: 0 0 B (0 ! Error reading directories: 7 ! Error reading files: 7 Thx

I installed the latest version and ran a check disk on the drives storing these files, this fixed the issue and now duplication is running fine. Thx

No real time duplication is not disabled. OS is Win7 64bits all updates. Edit: The execution of the command line for the files gives the same result: dpcmd - StableBit DrivePool command line interface Version 2.2.0.663 Error: The file or directory is corrupted and unreadable For the folder: dpcmd - StableBit DrivePool command line interface Version 2.2.0.663 Detail level: File Parts Listing types: + Directory - File -> File part * Inconsistent duplication ! Error Listing format: [{0}/{1} IM] {2} {0} - The number of file parts that were found for this file / directory. {1} - The expected duplication count for this file / directory. I - This directory is inheriting its duplication count from its parent. M - At least one sub-directory may have a different duplication count. {2} - The name and size of this file / directory. Scanning... + [6x/3x I] E:\Documents\Finaes\Banes\CI\Verment en deses\ -> \Device\HarddiskVolume20\PoolPart.6c373cee-9c03-41dd-baa2-e70263eab336\Documents\Finaes\Banes\CI\Verment en deses [Device 1] -> \Device\HarddiskVolume24\PoolPart.93e344b1-4ac2-48f4-ac90-cc8d1ab4498a\Documents\Finaes\Banes\CI\Verment en deses [Device 3] -> \Device\HarddiskVolume7\PoolPart.e1b27f5c-e886-4414-9a5c-8e0732f0ed61\Documents\Finaes\Banes\CI\Verment en deses [Device 9] -> \Device\HarddiskVolume15\PoolPart.d4853bdd-613d-4a63-8dc6-e6f846ce36c5\Documents\Finaes\Banes\CI\Verment en deses [Device 13] -> \Device\HarddiskVolume35\PoolPart.06d0e8d6-74e8-4652-b5fa-ebfc43d5c822\Documents\Finaes\Banes\CI\Verment en deses [Device 18] -> \Device\HarddiskVolume38\PoolPart.9d9a0845-27b8-4211-9fc0-f66d61688e76\Documents\Finaes\Banes\CI\Verment en deses [Device 20] ! Error: Can't get duplication information for '\\?\E:\Documents\Finaes\Banes\CI\Verment en deses\CI 2015-04-30.pdf'. The file or directory is corrupted and unreadable ! Error: Can't get duplication information for '\\?\E:\Documents\Finaes\Banes\CI\Verment en deses\CI 2013-10-30.pdf'. The file or directory is corrupted and unreadable ! Error: Can't get duplication information for '\\?\E:\Documents\Finaes\Banes\CI\Verment en deses\CI 2015-02-26.pdf'. The file or directory is corrupted and unreadable Summary: Directories: 1 Files: 0 0 B (0 File parts: 0 0 B (0 * Inconsistent directories: 0 * Inconsistent files: 0 * Missing file parts: 0 0 B (0 ! Error reading directories: 0 ! Error reading files: 3 FYI I am able to open the files from the PoolPart folder. No issue. I only got the issue when trying to open them through the pool.

HI, I have an issue on several files in one folder. A duplication warnings window is displayed with the following message: "There were problems checking, duplicating or cleaning up on or more files on the pool. Files: xxxx The file or directory is corrupted and unreadable" These files have been successfully backed up to OneDrive using GoodSync from the pool - so it confirms that, at one point in time, the files were ok - but I am not able to access them from the pool anymore - can't delete, move, etc.... For this folder, the duplication is set to 3. Questions: Is there a way to know if these files have been already duplicated? As these files have been successfully copied to OneDrive, if duplicated, is there a way to get recover one of the 2 "good" copies? Is there a way to know on which disk(s) the(se) file(s) are stored? DrivePool seems to stop in the Pool Organization step with warnings: does it mean that duplication is stopped until this issue is fixed? I am using DrivePool 2.2.0.663 BETA & Scanner 2.5.2.3119 BETA Thanks.

If you want x2 duplication, you need twice the space: I have about 22TB of files (most of them are 2x, others are 3x), then the total used space is about 44GB. With FlexRaid I used to have 40GB available (10x4TB DRUs) and only 1x4TB parity drive. So I "sacrificed" ~18GB of HDD space. :-) For the disks and Scanner, I am using 2xLian-Li EX-503 enclosures. SMART status and data can't be read for 2 disks: 1 WD/1TB in USB, 1 WD/4TB in eSATA. But all the other disks (8 out of 10) in these enclosures are correctly detected.

Hi, From my past experience of FlexRaid user, I think FlexRaid is not reliable enough. Reading the forums, there are still too many issues when trying to restore a failed drive, whatever the reasons are (update of the parity drive not done or failed, disk errors, etc...). I lost 700+GB of data, all recovered files were corrupted and it took ages to recover these corrupted files. No error during the last update during the parity, etc... I was using FlexRaid with HD Sentinel. This is my own experience. It might work perfectly well for other users - even if I am wondering how many people already tried to restore a 6TB drive to check if everything is ok. So I decided to sacrifice hard drive space in order to be sure that my files are protected and that I can recover them without any issue and not waiting for x days: I moved to DrivePool and Scanner. I am pretty satisfied until now even if I have some small issues with Scanner (some of my drives are not recognized). But I like the integration of these 2 tools (files placement rule based on Scanner).

Hi Chris, Just for confirmation: if I create a new rule, will it be re-applied to the existing folders and files in my pool or only the new ones? Thanks.

Hi, I am using Windows 7 64 with DrivePool 2.1.1.561.

Hi, I have the same type of errors even after rebooting my sever. Log Name: Application Source: StableBit DrivePool Service Date: 22/08/2015 12:20:58 Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: SERVER Description: Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2015_08_22-12_20_58.1.saencryptedreport Exception: System.InvalidOperationException: Category does not exist. at System.Diagnostics.PerformanceCounterLib.GetCategorySample(String machine, String category) at System.Diagnostics.PerformanceCounterCategory.GetCounterInstances(String categoryName, String machineName) at DrivePoolService.Performance.DiskPerformanceSampler.<SynchronizeCounters>b__4() at CoveUtil.ReportingAction.Run(Action TheDangerousAction, Func`2 ErrorReportExceptionFilter) Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="StableBit DrivePool Service" /> <EventID Qualifiers="0">0</EventID> <Level>2</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2015-08-22T10:20:58.000000000Z" /> <EventRecordID>398037</EventRecordID> <Channel>Application</Channel> <Computer>SERVER</Computer> <Security /> </System> <EventData> <Data>Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2015_08_22-12_20_58.1.saencryptedreport Exception: System.InvalidOperationException: Category does not exist. at System.Diagnostics.PerformanceCounterLib.GetCategorySample(String machine, String category) at System.Diagnostics.PerformanceCounterCategory.GetCounterInstances(String categoryName, String machineName) at DrivePoolService.Performance.DiskPerformanceSampler.<SynchronizeCounters>b__4() at CoveUtil.ReportingAction.Run(Action TheDangerousAction, Func`2 ErrorReportExceptionFilter) </Data> </EventData> </Event> Log Name: Application Source: StableBit DrivePool Service Date: 22/08/2015 12:20:58 Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: SERVER Description: Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2015_08_22-12_20_58.2.saencryptedreport Exception: CoveTroubleshooting.Reporter+ReporterLogException: {reporter_exception} at CoveTroubleshooting.Reporter.ThrowLogReportN(Exception TheException, Object[] TheParams) at CoveUtil.ErrorReporting..(Exception ) Event Xml: <Event xmlns='http://schemas.microsoft.com/win/2004/08/events/event'><System><Provider Name='StableBit DrivePool Service'/><EventID Qualifiers='0'>0</EventID><Level>2</Level><Task>0</Task><Keywords>0x80000000000000</Keywords><TimeCreated SystemTime='2015-08-22T10:20:58.000000000Z'/><EventRecordID>398038</EventRecordID><Channel>Application</Channel><Computer>HOMESERVER</Computer><Security/></System><EventData><Data>Error report file saved to: C:\ProgramData\StableBit DrivePool\Service\ErrorReports\ErrorReport_2015_08_22-12_20_58.2.saencryptedreport Exception: CoveTroubleshooting.Reporter+ReporterLogException: {reporter_exception} at CoveTroubleshooting.Reporter.ThrowLogReportN(Exception TheException, Object[] TheParams) at CoveUtil.ErrorReporting..(Exception ) </Data></EventData></Event> ErrorReport_2015_08_22-12_20_58.2.zip ErrorReport_2015_08_22-12_20_58.1.zip

Hi, I just moved from FlexRaid + HD Sentinel to StableBit DrivePool + Scanner. I have exactly the same issue with my RocketRaid 230x controller. I have upgraded to the latest available firmware. No smart data. I have 3 drives connected to this controller and never had any issue with HD Sentinel. All my drives are in legacy mode. I tried using a specific method in Direct I/O test and found that the ScsiPassthrough method returns SMART data except Status and Power Mode. Unsafe Direct I/O works as well. Is there a way to force the method used by Scanner for these specific drives or should I proceed with the unsafe one? Is the unsafe method is a global parameter or a per-disk one? Thanks, François