John S.

Same problem here. First time user trying to install v2.0.0.420 on windows 8.1 x64. Scanner installed fine on its own, but I can't install DrivePool. I tried the steps suggested above and had no luck. Running install as admin did not help (I didn't really expect it to, as I already have admin privilidges, but I thought that I would try.) ----- [1134:0E44][2013-11-16T09:15:28]i001: Burn v3.7.1224.0, Windows v6.2 (Build 9200: Service Pack 0), path: J:\download\StableBit.DrivePool_2.0.0.420_x64_Release(1).exe, cmdline: '' [1134:0E44][2013-11-16T09:15:28]i000: Initializing string variable 'InstallFolder' to value '[PlatformProgramFilesFolder]\StableBit\DrivePool' [1134:0E44][2013-11-16T09:15:28]i000: Setting string variable 'WixBundleLog' to value 'G:\Users\John\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20131116091528.log' [1134:0E44][2013-11-16T09:15:28]i000: Setting string variable 'WixBundleOriginalSource' to value 'J:\download\StableBit.DrivePool_2.0.0.420_x64_Release(1).exe' [1134:0E44][2013-11-16T09:15:28]i000: Setting string variable 'WixBundleName' to value 'StableBit DrivePool (64 bit)' [1134:0E44][2013-11-16T09:15:28]i100: Detect begin, 2 packages [1134:0E44][2013-11-16T09:15:28]i000: Setting string variable 'NETFRAMEWORK40CLIENT' to value '1' [1134:0E44][2013-11-16T09:15:28]i052: Condition 'NOT VersionNT64' evaluates to false. [1134:0E44][2013-11-16T09:15:28]i052: Condition 'VersionNT64' evaluates to true. [1134:0E44][2013-11-16T09:15:28]i000: Setting string variable 'PlatformProgramFilesFolder' to value 'G:\Program Files' [1134:0E44][2013-11-16T09:15:28]i000: Registry key not found. Key = 'SOFTWARE\StableBit\DrivePool' [1134:0E44][2013-11-16T09:15:28]i000: Setting version variable 'KmdfVersion' to value '1.13.9600.16384' [1134:0E44][2013-11-16T09:15:28]i000: Product not found: {1AB7D699-E19A-45E6-992C-2FB2DC1730C7} [1134:0E44][2013-11-16T09:15:28]i000: Setting version variable 'DrivePool1Version' to value '0.0.0.0' [1134:0E44][2013-11-16T09:15:28]i052: Condition 'NETFRAMEWORK40CLIENT' evaluates to true. [1134:0E44][2013-11-16T09:15:28]i101: Detected package: NetFx40ClientWeb, state: Present, cached: None [1134:0E44][2013-11-16T09:15:28]i101: Detected package: DrivePoolApplication, state: Absent, cached: None [1134:0E44][2013-11-16T09:15:28]i052: Condition '(VersionNT >= v6.0)' evaluates to true. [1134:0E44][2013-11-16T09:15:28]i052: Condition '(KmdfVersion >= v1.9)' evaluates to true. [1134:0E44][2013-11-16T09:15:28]i052: Condition 'DrivePool1Version = v0.0' evaluates to true. [1134:0E44][2013-11-16T09:15:28]i199: Detect complete, result: 0x0 [1134:0E44][2013-11-16T09:15:31]i200: Plan begin, 2 packages, action: Install [1134:0E44][2013-11-16T09:15:31]w321: Skipping dependency registration on package with no dependency providers: NetFx40ClientWeb [1134:0E44][2013-11-16T09:15:31]i000: Setting string variable 'WixBundleRollbackLog_DrivePoolApplication' to value 'G:\Users\John\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20131116091528_0_DrivePoolApplication_rollback.log' [1134:0E44][2013-11-16T09:15:31]i000: Setting string variable 'WixBundleLog_DrivePoolApplication' to value 'G:\Users\John\AppData\Local\Temp\StableBit_DrivePool_(64_bit)_20131116091528_0_DrivePoolApplication.log' [1134:0E44][2013-11-16T09:15:31]i201: Planned package: NetFx40ClientWeb, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None [1134:0E44][2013-11-16T09:15:31]i201: Planned package: DrivePoolApplication, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [1134:0E44][2013-11-16T09:15:31]i299: Plan complete, result: 0x0 [1134:0E44][2013-11-16T09:15:31]i300: Apply begin [19D8:1B58][2013-11-16T09:15:34]i360: Creating a system restore point. [19D8:1B58][2013-11-16T09:15:34]i361: Created a system restore point. [19D8:1B58][2013-11-16T09:15:34]i000: Caching bundle from: 'G:\Users\John\AppData\Local\Temp\{60e187bc-dad2-415f-a8b2-d415a3fcb248}\.be\StableBit.DrivePool_x64.exe' to: 'G:\ProgramData\Package Cache\{60e187bc-dad2-415f-a8b2-d415a3fcb248}\StableBit.DrivePool_x64.exe' [19D8:1B58][2013-11-16T09:15:34]i320: Registering bundle dependency provider: {60e187bc-dad2-415f-a8b2-d415a3fcb248}, version: 2.0.420.0 [19D8:1944][2013-11-16T09:15:34]i305: Verified acquired payload: DrivePoolApplication at path: G:\ProgramData\Package Cache\.unverified\DrivePoolApplication, moving to: G:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.0.420\StableBit.DrivePool.msi. [19D8:1B58][2013-11-16T09:15:34]i323: Registering package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, version: 2.0.420, package: DrivePoolApplication [19D8:1B58][2013-11-16T09:15:34]i301: Applying execute package: DrivePoolApplication, action: Install, path: G:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.0.420\StableBit.DrivePool.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7"' [19D8:1B58][2013-11-16T09:15:42]e000: Error 0x80070643: Failed to install MSI package. [19D8:1B58][2013-11-16T09:15:42]e000: Error 0x80070643: Failed to execute MSI package. [1134:0E44][2013-11-16T09:15:42]e000: Error 0x80070643: Failed to configure per-machine MSI package. [1134:0E44][2013-11-16T09:15:42]i319: Applied execute package: DrivePoolApplication, result: 0x80070643, restart: None [1134:0E44][2013-11-16T09:15:42]e000: Error 0x80070643: Failed to execute MSI package. [19D8:1B58][2013-11-16T09:15:42]i318: Skipped rollback of package: DrivePoolApplication, action: Uninstall, already: Absent [1134:0E44][2013-11-16T09:15:42]i319: Applied rollback package: DrivePoolApplication, result: 0x0, restart: None [19D8:1B58][2013-11-16T09:15:42]i329: Removed package dependency provider: {43053F4F-87D0-4459-A600-03896AC6F486}, package: DrivePoolApplication [19D8:1B58][2013-11-16T09:15:42]i351: Removing cached package: DrivePoolApplication, from path: G:\ProgramData\Package Cache\{43053F4F-87D0-4459-A600-03896AC6F486}v2.0.420\ [19D8:1B58][2013-11-16T09:15:42]i330: Removed bundle dependency provider: {60e187bc-dad2-415f-a8b2-d415a3fcb248} [19D8:1B58][2013-11-16T09:15:42]i352: Removing cached bundle: {60e187bc-dad2-415f-a8b2-d415a3fcb248}, from path: G:\ProgramData\Package Cache\{60e187bc-dad2-415f-a8b2-d415a3fcb248}\ [1134:0E44][2013-11-16T09:15:42]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No