• Please make sure to back up all of your data on any existing Google Drive cloud drives to a different location as soon as possible.
• Google Drive cloud drives will not be accessible after May 15, 2024.

FAQ

Q: What does this mean? Do I have to do anything with the data on my existing cloud drives that are using the Google Drive storage provider?

A: Yes, you do need to take action in order to continue to have access to your data stored on Google Drive. You need to make a copy of all of the data on your Google Drive cloud drives to another location by May 15, 2024.

Q: What happens after Google Drive support is discontinued in StableBit CloudDrive? What happens to any data that is still remaining on my drives?

A: Your Google Drive based cloud drives will become inaccessible after May 15, 2024. Therefore, any data on those drives will also be inaccessible. It will technically not be deleted, as it will still continue to be stored on Google Drive. But because StableBit CloudDrive will not have access to it, you will not be able to mount your drives using the app.

Q: Is there any way to continue using Google Drive with StableBit CloudDrive after the discontinue date?

A: You can, in theory, specify your own API keys in our ProviderSettings.json file and continue to use the provider beyond the discontinue date, but this is not recommended for a few reasons:

• Google Drive is being discontinued because of reliability issues with the service. Continuing to use it puts your data at risk, and is therefore not recommended.
• We will not be actively updating the Google Drive storage provider in order to keep it compatible with any changes Google makes to their APIs in the future. Therefore, you may lose access to the drive because of some future breaking change that Google makes.

Q: What happens if I don't backup my data in time? Is there any way to access it after the discontinue date?

A: Yes. Follow the instructions here: 

Alternatively, it's also possible to download your entire CloudPart folder from Google Drive. The CloudPart folder represents all of your cloud drive data. You can then run our conversion tool to convert this data to a format that you can mount locally using the Local Disk storage provider.

The conversion tool is located here: C:\Program Files\StableBit\CloudDrive\Tools\Convert\CloudDrive.Convert.exe

The steps to do this would be:

1. Log in to your Google Drive web interface ( https://drive.google.com/ ).
2. Find the CloudPart... folder that you would like to recover under the root "StableBit CloudDrive" folder. Each CloudPart folder represents a cloud drive, identified by a unique number (UID).
3. Download the entire CloudPart folder (from the Google Drive web interface, click the three dots to the right of the folder name and click Download). This download may consist of multiple files, so make sure to get them all.
4. Decompress the downloaded file(s) to the same location (e.g. G:\CloudPart-1ddb5a50-cae2-456a-a017-b48c254088b3)
5. Run our conversion tool from the command line like so:
   
   CloudDrive.Convert.exe GoogleDriveToLocalDisk G:\CloudPart-1ddb5a50-cae2-456a-a017-b48c254088b3
   
   After the conversion, the folder will be renamed to: G:\StableBit CloudDrive Data (1e6884be-b748-43db-a78c-a4a2c720ceef)
    
6. After the conversion completes, open StableBit CloudDrive and connect the Local Disk provider to the parent folder where the converted CloudPart folder is stored. For example, If your cloud part is stored in G:\StableBit CloudDrive Data (1e6884be-b748-43db-a78c-a4a2c720ceef), connect your Local Disk provider to G:\ (you can also use the three dots (...) to connect to any sub-folder, if necessary). You will now see your Google Drive listed as a local cloud drive, and you can attach it just like any other cloud drive.

If you need further assistance with this, feel free to get in touch with technical support, and we will do our best to help out: https://stablebit.com/Contact

Q: Why is Google Drive being discontinued?

A: Over the years we've seen a lot of data consistency issues with Google Drive (spontaneously duplicating chunks, disappearing chunks, chunks reverting to a previous historic state, and service outages), some of which were publicized: https://www.zdnet.com/article/google-heres-what-caused-sundays-big-outage

For that last one, we actually had to put in an in-app warning cautioning people against the use of Google Drive because of these issues.

Recently, due to a change in policy, Google is forcing all third-party apps (that are using a permissive scope) to undergo another reverification process. For the reasons mentioned above, we have chosen not to pursue this reverification process and are thus discontinuing Google Drive support in StableBit CloudDrive.

We do apologize for the great inconvenience that this is causing everyone, and we will aim not to repeat this in the future with other providers. Had we originally known how problematic this provider would be, we would have never added it in the first place.

To this end, in the coming months, we will be refocusing StableBit CloudDrive to work with robust object-based storage providers such as Amazon S3 and the like, which more closely align with the original design goals for the app.

If you have any further questions not covered in this FAQ, please feel free to reach out to us and we will do our best to help out: https://stablebit.com/Contact

Thank you for your continued support, we do appreciate it.

The first is the login method.  Instead of using a "user name" or email, you need to use your "Display Name" to log in.  For instance, mine is "Christopher (Drashna)". 

If you continue to have issues with login, then head to https://stablebit.com/Contact, let me know what your username and email were, and we'll see about taking care of it from there.

StableBit.com, the download server, and software activation services were not affected.

If you have not recieved this email, or it still won't validate you properly, contact us either: 

• https://stablebit.com/Contactor,
• email me at christopher@covecube.com and use the subject line of "Forum Validation Issues", and let me know what your username or email is. 

We're looking into fixing the issue, but for now, let us know. 

We're working on fixing this issue as quickly as possible.

We have fixed the issue with the Contact site. 

However, if you experience any issues with it, please let us know know right away.

You can do so, by contacting me directly at "christopher@covecube.com".

Just let us know what the issue with the site is, and what the issue that brought you to the site was.

We apologize for any trouble that this may have caused.

Unfortunately, as a result, this means that StableBit licensing is down as well.

I will keep monitoring the situation, and if the worst happens and all of our licensing data is lost, we will have to restore from a local backup taken 6 hours ago.

I apologize for any inconvenience that this may have caused.

I try to keep a lot of the development driven by user feedback, but most of that feedback doesn't happen in the public forum (but usually in tech support tickets). I'd just like to take this opportunity to highlight the direction that each product is heading in, a kind of roadmap.

I'll be setting up those posts today so look for them popping up soon in each respective forum.

 
How to Enter
 
To enter, you simply tweet:

• I'd like to win the #StableBit Scanner from http://StableBit.com @Covecube
   
• I'd like to win #StableBit DrivePool from http://StableBit.com @Covecube
   

And that's it, it's that simple. The contest has already started for this week, so you can enter today.

You'll get a confirmation tweet back within a few minutes acknowledging your entry. You can enter once for each product, and if you don't win you can enter again next week.

 
How it Works
 
At the beginning of every Sunday, a secure cryptographic random number generator will pick 2 winners. The winners will get a tweet with a URL to claim their prize. When you click on the URL you can claim the prize as yourself or easily give it as a gift to someone else.
 
To claim a prize you'll need to enter your first and last name, and your email address. We'll send the activation details to the email that you provide.
 
What's the Catch?
 
Well, I've been thinking about how we can raise product awareness and at the same time give something back to our users and this is one of the ideas that I came up with.
 
The catch is that you're advertising our product when you tweet to enter the contest and that's really it. We're not collecting your emails or twitter handles for some mass marketing campaign or anything of that sort.
 
Even if you own one of our products and wish to support us, you can still enter the contest. We would definitely appreciate that! If you win, you will have the option to give your prize to someone else as a gift.

Thanks for tweeting.

Edit: The current chances of winning are 1 in 20. The more people enter, the more people win.

In an effort to support our growing community, the old Vanilla based forum was retired. It will remain available at its old URL http://forum.covecube.com, but you won't be able to post anything new there.

This new forum can be accessed at http://community.covcecube.com.

Login Credentials

If you've created an account on the old Vanilla forum, you can actually use the same username and password to log into this forum.

In addition, this new forum now supports logging in with your Windows Live ID.

Community

With this new forum, my hope is to give our community a place to talk about technology as it surrounds our products, and not just focus on the products themselves.

To this end, I've set up a few sub-forums:

• StableBit Scanner - Compatibility
  With all the different hardware out there (disk controllers, hard drives, ect...) it's tough to know what works best, especially when dealing with SMART passthrough.
  I'd like this to be the place to discuss what works and what doesn't.
   
• StableBit DrivePool - Hardware
  StableBit DrivePool is a very fast pooling solution that is capable of creating very large pooling arrays.
  Share your setup, brag about your pool size , and get hardware advice here.

Nuts & Bolts

Recently I've been overhauling the manuals section over at stablebit.com/support (yes, it's way overdue), and I found it amazing how many intricacies there are to these little programs.

I realized that it might be fun to talk about these things so I've set up a new forum called Nuts & Bolts where I will be posting a topic every now and again about some technical aspect of our software. The topics will be open for discussion, so we can go back and forth about what people think about that particular topic.

Moderators

Our "Resident Gurus" Shane and saitoh183 will be joining us in the new forum as moderators, and we have Drashna (technical support) and myself as the Admins.