Jump to content

  • Log in with Twitter Log in with Windows Live Log In with Google      Sign In   
  • Create Account

Photo

Change of physical drive apparently not detected


  • Please log in to reply
3 replies to this topic

#1 Steve Pitts

Steve Pitts

    Member

  • Members
  • PipPip
  • 19 posts
  • LocationKings Langley, England

Posted 09 October 2017 - 09:20 AM

Folks,

 

Running v2.5.1.3062 of Scanner on a fully patched Windows Storage Server 2012 R2 Essentials system.

 

A couple of weekends ago the system disk in my Thecus W5000 box died without warning. After much fun and games I eventually succeeded in bringing the system back to life with a BMR from the last backup before the failure but once I got around to checking the status of the various components (I run both Drivepool and Scanner on this system) it became apparent that Scanner had apparently not noticed that the system disk had changed from the 500GB Seagate SSHD that Thecus supply in the base system to a 500GB Samsung SSD. It is still showing in the Essentials dashboard SCANNER page as Healthy and last checked on 16th September:

 

 Stablebit_Scanner_system_disk_status_201

 

 

Is this working as designed inasmuch as the BMR has also reapplied some identifier to the disk that makes Scanner think it is the same device?? If not, what further information do you need to assist with troubleshooting this?? (I've captured the current contents of the ErrorReports and Logs directories in a ZIP archive, but that is 8.5 meg so I don't want to waste time and space uploading it somewhere if it isn't useful)

 


Cheers, Steve

 

Using DrivePool and Scanner on a Thecus W5000 running Windows Storage Server 2012 R2 Essentials


#2 Christopher (Drashna)

Christopher (Drashna)

    Customer and Technical Support

  • Administrators
  • 8,394 posts
  • LocationSan Diego, CA, USA

Posted 09 October 2017 - 05:08 PM

Well, it looks like the drive is being recognized properly.  

 

the only issue is that it's showing the drive as healthy, and not scanning it? 

 

If so, then yeah, there are some disk/volume IDs that we use to identify the disks.  Since you cloned (bare metal restored), it may appear to be the same disk, and has retained the scan history.  

So.... in this case, this is actually by design.

 

 

If you want, you can manually reset the scan history (double click on the drive, click on the fourth button down, on the left side, and select "mark all healthy as unchecked") and it will then scan the drive. 


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.


#3 Steve Pitts

Steve Pitts

    Member

  • Members
  • PipPip
  • 19 posts
  • LocationKings Langley, England

Posted 12 October 2017 - 05:12 PM

Fair enough, although it does feel a bit daft when the manufacturer and description of the drive have fundamentally changed but the scanner sees it as the same disk. 

 

you can manually reset the scan history (double click on the drive, click on the fourth button down, on the left side, and select "mark all healthy as unchecked")

 

I don't see exactly that form of words, only Mark all Readable blocks unchecked. Is that what you meant or am I looking in the wrong place?? Given that this drive is now due to be checked again in a few days I may decide not to bother anyway and just let it be checked on the schedule.


Cheers, Steve

 

Using DrivePool and Scanner on a Thecus W5000 running Windows Storage Server 2012 R2 Essentials


#4 Christopher (Drashna)

Christopher (Drashna)

    Customer and Technical Support

  • Administrators
  • 8,394 posts
  • LocationSan Diego, CA, USA

Posted 12 October 2017 - 09:25 PM

Yeah, and if you've manually set the disk name, it will definitely "stick" here.

 

 

And yes, that woudl be the right wording.  It's a bit of a longer phrase, and I paraphrase it usually. 

 

And yeah, just letting it scan on it's own would be fine as well.


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users