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Files cannot be moved to satisfy file placement rules


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#1 rbutler81

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Posted 31 August 2017 - 12:22 PM

DrivePool is telling me I have 753GB of files that cannot be moved because it can't satisfy the file placement rules.

For the life of me I can't find what the conflict is, I didn't change anything...

I added a new drive and set up some rules for it - those rules worked because I have the data I wanted on that new drive.

 

Is there a way to see exactly what the conflict is?

A way to see which files this message is referring to? Or which rules this is referring to?

It would make it a lot easier to get this sorted out... 

 

In a log file somewhere?

 

Thanks.



#2 rbutler81

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Posted 05 September 2017 - 12:26 PM

- bump -

 

anyone?



#3 Christopher (Drashna)

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Posted 05 September 2017 - 09:44 PM

https://stablebit.com/Contactis the best way to get immediate help.

 

That said, opening the balancing settings and checking the file placement tab may help limit this down.

 

Otherwise, I'll have to ask.


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

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This is my server

 

Lots of "Other" data on your pool? Read about what it is here.


#4 rbutler81

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Posted 06 September 2017 - 03:09 PM

Hmmm... ok.

I know about your Contact Us page but I thought I'd post it here in case anyone else someday had the same issue.

 

I'll contact via the link and post what I find.



#5 Christopher (Drashna)

Christopher (Drashna)

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Posted 06 September 2017 - 08:17 PM

That's fine, but if you do have an issue like this, it's best to contact us directly first.  We don't check the forum as aggressively, so if you only post here, it may take longer for us to get to you, which... we don't like.

 

And to be honest, one of the things that bugs me a lot, is that while a lot of issues may appear the same, in many cases, they're not.  We've had a number of cases where that was the case on the forums, and it as a PITA to deal with, because it was following two conversations in the same thread, and details and responses get mixed, even when trying to keep everything separated as possible. 


Christopher Courtney

aka "Drashna"

Microsoft MVP for Windows Home Server 2009-2012

Lead Moderator for We Got Served

Moderator for Home Server Show

 

This is my server

 

Lots of "Other" data on your pool? Read about what it is here.





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