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Covecube Inc.
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    • Christopher (Drashna)

      Login issues   11/07/17

      If you have issues with logging in, make sure you use your display name and not the "username" or email.  Or head here for more info.   http://community.covecube.com/index.php?/topic/3252-login-issues/  
    • Christopher (Drashna)

      Getting Help   11/07/17

      If you're experiencing problems with the software, the best way to get ahold of us is to head to https://stablebit.com/Contact, especially if this is a licensing issue.    Issues submitted there are checked first, and handled more aggressively. So, especially if the problem is urgent, please head over there first. 
  • 0
DDB

Entire drive deleted for no reason

Question

All I done was detach the drive and it went through the usual process with no problems and then I clicked the refresh button and the drive is now gone. I've closed and reopened the program and reconnected to my google drive account and it still won't show up. Any idea what happened and can I get my drive back.

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2 answers to this question

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Could you open a ticket here: https://stablebit.com/Contact

 

Also, could you run this:

http://wiki.covecube.com/StableBit_Troubleshooter

 

 

Additionally, On the provider itself, there should be "StableBit CloudDrive\CloudPart-xxxxxxx\" and a folder with "metadata" there.  Could you grab the metadata file and attach it to the contact ticket?

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