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Files/Folder Disappeared


leaftail

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Hello, I've been using CloudDrive and I'm currently on the latest beta build .877 using google drive. It seems that half of my files have disappeared. It started when I was copying a file into the drive and I noticed that when it finished copying, some other files in that same directory were gone. I went up to the root directory and various other folders had also disappeared. In the clouddrive ui it says that I've used 12.2TB of storage but the drive in windows shows about 6.1TB used. So half the data isn't being shown which seems weirdly specific. I've tried running chkdisk but it says the drive is fine. I've checked the recycle bin on windows and trash bin on google drive but both empty. I've also tried detaching and attaching it again on the same computer and also a different computer so it would do the initial scan of the drive again but still nothing. I can access all the files that still show up fine so it seems like the drive isn't corrupted or anything. Its just that half the files aren't showing up anymore. Is there anything I could do?

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The drive is treated like a normal NTFS (or ReFS) drive, so this is very, very unusual. 

 

Are you able to reproduce this at will, or is this intermittent? 

(eg, is there a pattern to this). 

 

 

Either way, if you could run this:
http://dl.covecube.com/Troubleshooter/StableBit.Troubleshooter.exe

 

(use "2925" for the Contact ID when running the troubleshooter)

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It happened twice but it doesn't seem to happen anymore. The first time I was copying 4 folders into the drive and when it completed I believe 2-3 other folders in that same directory disappeared. The second time I was copying a single file into a folder and I actually saw a file in that some folder disappear as soon as it finished copying. I tried copying the file that went missing back into the folder but that caused other files in that folder to disappear. I then deleted that entire folder and copied it again into the drive but that had the same effect of making other folders in that same folder disappear. It seemed to only affect other files/folders in the same folder but I realized a couple hours later that various other folders in the drive had disappeared. Since detaching/reattaching the drive it seems that copying files work fine now and stuff doesn't disappear now. Its just half of the data that's still missing from the drive that the clouddrive ui still shows as being used but the drive in windows doesn't. I went ahead and ran the troubleshooter and uploaded the data. I did uninstall and reinstall clouddrive though so I'm unsure if that would affect the logs sent by the troubleshooter.

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